WebGrade updates failing

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  • Total Posts : 77
  • Joined: 10/5/2006
  • Status: offline
WebGrade updates failing Thursday, April 05, 2018 10:22 AM (permalink)
Anyone else having issues with the WebGrade (Categorization) updates? I tried to manually update the database and the download would keep getting interrupted. I believe this is what is happening with the automatic updates. So it just keeps trying over and over. In the past 9 days of our billing cycle for our internet, we have already used our cap of 350GB of download data!! We have never gone over 150GB for 30 days...
I have several sites experiencing this issue. How can there be 1.7GB for each incremental update?
Another issue is when the next update comes out while the previous had failed, the previous file stays there instead of getting deleted. So they start stacking up eventually filling the hard drive and creating more problems if not caught in time.
Any insight would be great, thank you.

    • Total Posts : 77
    • Joined: 10/5/2006
    • Status: offline
    Re:WebGrade updates failing Monday, August 06, 2018 11:22 AM (permalink)
    This is getting old, we are 11 days into our new billing cycle and have already used 600GB worth of data on one of the accounts because of this...
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