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Home » GFI User Forums » Kerio Connect » Anti Virus stopped
Anti Virus stopped [message #153693] Wed, 01 February 2023 21:37 Go to previous message
PPG is currently offline  PPG
Messages: 184
Registered: February 2010
The anti spem service can not be started. I am getting these messages in the debug log:

[01/Feb/2023 21:35:32][10788] {avir} Kerio Antivirus threat definitions were found in "E:\Kerio\MailServer/bitdefender/2237".
[01/Feb/2023 21:35:32][10788] {avir} forkServer() going to create server process
[01/Feb/2023 21:35:32][10788] {avir} (PID: 9744) forkServer() server process created, waiting for connection with server
[01/Feb/2023 21:35:32][10788] {avir} (PID: 9744) forkServer() server is running, creating send and recv. thread
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) recvThread() is started
[01/Feb/2023 21:35:32][10788] {avir} Maximum of scanning threads is set to 8
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option CipherList saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option DisableCertValidation saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Domains ignored.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Domains not saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option IgnoreEncryptedFiles saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Internal ignored.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Internal not saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option InternalDbPath saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option Product saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option ProxyPassword saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option ProxyServer saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option ProxyUser saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option TempPath ignored.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option TempPath not saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option TmpPath saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option Update saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option UpdaterSdkPath saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option UpdateServer saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option User-Agent saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Users ignored.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Unknown option Users not saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option UseSystemCertValidation saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Option Version saved.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Plugin state changed from Closed to Initializing.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Going to initialize threat definitions in E:\Kerio\MailServer\bitdefender.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Current threat definitions: E:\Kerio\MailServer\bitdefender\2237.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Backup threat definitions not found.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Going to open E:\Kerio\MailServer\bitdefender\2237\bdcore.dll with threat definitions in E:\Kerio\MailServer\bitdefender\2237\Plugins.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) ERR: Failed to initialize Kerio Antivirus plugin. See antivirus debug log for details.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Failed to initialize Kerio Antivirus plugin. Cannot open plugin library file.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Current threat definitions are invalid. Going to remove them from disk.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Removed directory E:\Kerio\MailServer\bitdefender\2237.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Missing threat definitions. There was no backup on the disk.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) ERR: Failed to close Kerio Antivirus plugin. See antivirus debug log for details.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Failed to close Kerio Antivirus plugin. It is already closed.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Missing threat definitions.
[01/Feb/2023 21:35:32][5388] {avir} (PID: 9744) Bitdefender_plugin: Plugin state changed from Initializing to Closed.
[01/Feb/2023 21:35:32][10788] {avir} Unable to initialize plugin, error: Failed to close Kerio Antivirus plugin. See antivirus debug log for details.
[01/Feb/2023 21:35:32][10788] {avir} (PID: 9744) sendThread() is already stopped
[01/Feb/2023 21:35:32][10788] {avir} Server: plugin Kerio Antivirus failed to start.
[01/Feb/2023 21:35:32][10788] {avir} Configuration value of ShortTimeout for Antivir: 60 s
[01/Feb/2023 21:35:32][10788] {avir} Configuration value of LongTimeout for Antivir: 120 s
[01/Feb/2023 21:35:32][10788] {avir} Failed to reinitialize antivirus module.

Any thoughts?
 
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