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Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152002 is a reply to message #151720] Tue, 21 June 2022 07:13 Go to previous messageGo to previous message
kingswaygroup is currently offline  kingswaygroup
Messages: 62
Registered: June 2008
I am having success with KOFF 6426 on Win10 64 bit for HTML issues and I have also noticed the anomaly with saved draft messages creating a record in the Outbox folder however I have users with Office 2021 Home and Business on the current update version (2205) as well as users on Office 2019 Home & Business on the current update version (2205) and only the 2021 version is displaying this behaviour. I had a user that was running the 6249 version of KOFF on the 2205 where I created a draft email and saved it. Nothing showed up in the Outbox folder. I then updated the KOFF to 6426 and did the same test and a copy of the email showed up in the Outbox folder even though I did not send anything. I was able to remove the message from Drafts and from Outbox. The same test on Outlook 2019 did not display this behaviour. So I believe we have found another bug that must be corrected in order to make 6246 work as needed. PLEASE.

CHANGE THAT!! I just did 2 other machines with Office 2019 and the same bug appeared on both as it did on Office 2021. I don't know what makes the first machine special that it doesn't display the erroneous behaviour but the majority wins - there is a bug.



David Green

[Updated on: Tue, 21 June 2022 07:37]

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