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Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151748 is a reply to message #151720] Sun, 29 May 2022 13:53 Go to previous messageGo to previous message
shtaffa is currently offline  shtaffa
Messages: 18
Registered: August 2007
This does appear to be a Kerio specific issue in relation to Outlook version 2205.

As of yesterday, my Outlook was at version 20248. I had no issue viewing HTML formatted messages properly. I purposefully upgraded to 2205 to see what would happen. After doing so, HTML emails were broken. This morning I configured an Outlook profile to use IMAP as opposed to the Kerio Connector. HTML emails looked fine.

This has something to do specifically with Outlook version 2205 and Kerio Connector.

I'm not sure of the visibility of these forums to GFI support staff. I'm going to open a support ticket with them.
 
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