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Home » GFI User Forums » GFI HelpDesk » Connect to someone (Can't get logged in and no option on Phone)
Re: Connect to someone [message #151242 is a reply to message #151226] Wed, 09 March 2022 23:18 Go to previous messageGo to previous message
chrisc is currently offline  chrisc
Messages: 155
Registered: January 2022
I understand your frustration in this and it has been reported. The cookie functionality is something deeply embedded in the way the portal functions so it is hard to say when that may be amended. In the meantime, I can understand that restrictions may apply for settings like this, in which case adding an exception to our domains will solve the accessibility issue without compromising overall security. I admit that adding the exception can be a tedious process if, for example, users need to make a request to their IT department but it only needs to be done the one time.

Chris Contorinis
Customer Care Specialist
GFI Software
 
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