| Seeing Antivirus update failed, Antivirus Server error, etc... in error logs. Anyone else? [message #150301] |
Tue, 28 September 2021 15:31  |
blackbox
Messages: 46
Registered: May 2006
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Starting a bit before 11 AM on 09/27 and continuing I've been seeing errors similar to the following in the error logs:
[27/Sep/2021 10:45:11] AntivirusModule.cpp: Antivirus Server error(0): Version info doesn't contain required location.
[27/Sep/2021 10:45:11] AntivirusModule.cpp: Antivirus update failed: Version info doesn't contain required location.
[27/Sep/2021 16:02:10] AntivirusModule.cpp: Antivirus Server error(0): Version info doesn't contain required location.
[27/Sep/2021 16:02:10] AntivirusModule.cpp: Antivirus update failed: Version info doesn't contain required location.
[27/Sep/2021 16:16:42] AntivirusModule.cpp: Antivirus Server error(0): Version info doesn't contain required location.
[27/Sep/2021 16:16:42] AntivirusModule.cpp: Antivirus update failed: Version info doesn't contain required location.
[28/Sep/2021 03:02:22] AntivirusModule.cpp: Antivirus Server error(0): Cannot find update location: Failed to connect to bdupdate.kerio.com port 443: Connection refused. Download failed.
[28/Sep/2021 03:02:33] AntivirusModule.cpp: Antivirus Server error(0): Cannot find update location: Failed to connect to bdupdate.kerio.com port 443: Connection refused. Download failed.
[28/Sep/2021 03:02:33] AntivirusModule.cpp: Antivirus update failed: Cannot find update location: Failed to connect to bdupdate.kerio.com port 443: Connection refused. Download failed.
[28/Sep/2021 04:02:23] AntivirusModule.cpp: Antivirus Server error(0): Cannot find update location: Failed to connect to bdupdate.kerio.com port 443: Connection refused. Download failed.
[28/Sep/2021 04:02:34] AntivirusModule.cpp: Antivirus Server error(0): Cannot find update location: Failed to connect to bdupdate.kerio.com port 443: Connection refused. Download failed.
[28/Sep/2021 08:02:27] AntivirusModule.cpp: Antivirus Server error(0): Version info doesn't contain required location.
[28/Sep/2021 08:02:27] AntivirusModule.cpp: Antivirus update failed: Version info doesn't contain required location.
[28/Sep/2021 09:03:56] AntivirusModule.cpp: Antivirus Server error(0): Unable to fetch updates: HttpError404 (-2112)
[28/Sep/2021 09:04:01] AntivirusModule.cpp: Antivirus update failed: Unable to fetch updates: HttpError404 (-2112)
I'm seeing this issue on two different servers. I'd guess the issue is on Kerio's side of the spectrum.
I wondered if anyone else is also seeing similar issues.
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