I've had a problem with sending faxes to one particular fax number. Digging into the sendlog.fmlogger.txt file on our gfi server, I find that the faxes have failed ever since 5/13 and the only difference between the previous successes and the subsequent failures is there is a fax number listed in the RemoteID field that is not there on any future transmissions. (log examples listed below) The problem is no one at this office recognizes the 4079422663 number. It is a fax number since I get a fax tone when I call the number. The question is what function does the number in the RemoteID field serve. Is this number in relation to the sender or the receiver?
Date,Time,SenderEmail,SenderName,BillingCode,RemoteId,Recipi entName,RecipientCompany,RecipientNumber,CallDuration,PagesT ransferred,Result,Info,Port,FilesInArchiveDir
"5/10/2021","8:47:50 AM","A......r<_at_>Brooksrehab.org","f21e46e0-2cbf-43f4-879f-4b0adc55e63d ","","+1.407.942.2663","Philip T MD Hardy","","914077811001","02:14","5","SUCCESS","Fax sent successfully : Success","Line10",""
"5/13/2021","7:27:27 AM","A......r<_at_>Brooksrehab.org","f21e46e0-2cbf-43f4-879f-4b0adc55e63d ","","","Philip T MD Hardy","","914077811001","05:03","0","FAILURE","Failed to send fax : Busy tone detected","Line1",""
|