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Home » GFI User Forums » Kerio Connect » SPAM system refuses whitelist & custom rules (SPAM system refuses whitelist & custom rules)
SPAM system refuses whitelist & custom rules [message #146873] Tue, 22 October 2019 14:05 Go to previous message
60six is currently offline  60six
Messages: 17
Registered: June 2013
Throughout my 8 years experience with Kerio, the only useless part has always been the spam engine. We have put up with it for long enough but now I think we may need to move elsewhere.

I have added an IP to the whitelist, I have turned off .XLSX file scanning, I have added custom rules and placed them at the top, but STILL it blocks my .xlsx attachment.

What do I need to do to allow a single user from a single IP address to be TRUSTED AS NOT SPAM, EVER?

The only way the user could access this file that was needed was to send a dropbox link. Is the file large? NO - it's 22k.
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