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Home » GFI User Forums » Kerio Connect » Enable Spam Rating disabled (Where does mail go?)
Enable Spam Rating disabled [message #140760] Thu, 30 August 2018 15:03 Go to previous message
Bud Durland is currently offline  Bud Durland
Messages: 588
Registered: December 2013
Location: Plattsburgh, NY
We have a SpamTitan appliance that receives our incoming mail and filters for spam and viruses before passing the mail to out Kerio Connect server (ver 9.2.1).

During some troubleshooting, the 'Enable Spam Rating' box In Kerio was unchecked. A few days later everyone's Junk e-mail folder was empty (a result of auto clean). The implication is that the server was not marking anything as spam, and not putting it in the junk folder, which is understandable.

In these conditions, I would have expected the junk mail to land in the inbox, yet no one reported a larger than normal amount of junk mail in the inbox. So, I'm questioning my assumption that when the 'enable spam rating' checkbox is NOT checked, that spam will land in the inbox.

Can someone smarter than me confirm?
 
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