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Home » GFI User Forums » Kerio Control » System erros - automatic restarts
Re: System erros - automatic restarts [message #139096 is a reply to message #139090] Fri, 30 March 2018 15:26 Go to previous messageGo to previous message
ipsys is currently offline  ipsys
Messages: 38
Registered: March 2018
Location: Burkina Faso
We too have this problem, actually for us, 9.2.4 and 9.2.5 are not stable. this is a brand new box (not even 2 weeks old) and 9.2.4 came preinstalled. after reading this, i will try to downgrade to 9.2.2 as people suggest - i will first try the patch 1, but im skeptical as the release notes dont suggest this issue is resolved. After a week of complete instability we removed the device from our network and have gone back to our old firewall.

our problem with the device is slightly different - the device just stops responding after some random time. it wont last 24hours. we don't get reboots or see any explanation in the logs, it just seems to stop for no apparent reason. we have the ng500.

also we see that deselecting the 'enable the dns forwarding service' checkbox results in an almost instant bye bye of the device and with console access find winroute at 100% cpu. there are never ending dns errors in the log, is this normal ? we do have a lot of traffic on the device - 250mb during peak times.

in order to know if the device itself was bad, we have downloaded and installed 9.2.5 directly onto a powerful server with evaluation licenses. the server reboots itself every 10 mins, and, just like the ng500 there are no logs about why or what happened.
 
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