GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from https://support.gfi.com.

Home » GFI User Forums » Kerio Connect » Kerio Connect Desktop Client (Features suggestions)
Re: Kerio Connect Desktop Client [message #133233 is a reply to message #133228] Wed, 07 December 2016 03:10 Go to previous messageGo to previous message
kanedavid is currently offline  kanedavid
Messages: 6
Registered: June 2009
Pavel Dobry (Kerio) wrote on Tue, 06 December 2016 20:50
kanedavid wrote on Tue, 06 December 2016 04:14

Another minor bug fix is that if a user is a Non-Admin user, they cannot install updates for the application. However when a user launches the application and an update is available, it prompts to install using the admin login, which I enter, but the program quits and the update does not apply. I then relaunch the program, and the same prompt to update occurs. Ideally, a sensible way to implement this would be to simply have the program detect if the program is running with non-admin privileges, and if so, disable the auto-update mechanism on the basis that non-admins should not be able to update applications anyhow.


Is it about Kerio Connect Client application for Mac? It does not require admin privileges to be installed. Every user can install/update it (depending on the directory he installed it to).


I have the Kerio Connect Client installed in the /Applications folder, which does not allow non-admin users to modify. It can be reasonably assumed that if a user does not have an Admin account on the machine, it's because they're not meant to and therefore they should not need to be prompted to install an update that they may not have the admin rights to do.

It's a rather annoying fact of life that most Apps behave like Kerio Connect in that they continually check and prompt to install updates that the user may not be able to do. Although in most cases, applications have a preference to "disable checking for updates", the fact is that in a large scale environment, it add support calls for users who complain to IT that "they are constantly being prompted to update" and they can't do it.

In an ideal world, the Application would do a self-check on launch to see whether the location the app was running from was writable or not, and if not, just disable the "checking for updates" since it's implied that they can't update even if there was one. For what it's worth, Adobe I'm sure have finally figured this out in later releases of Adobe Reader.

 
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Previous Topic: html signature highlighted fields are incorrect
Next Topic: Problem downloading attachments in IE11 - Kerio 9.2.0
Goto Forum:
  


Current Time: Fri Sep 29 09:26:23 CEST 2023

Total time taken to generate the page: 0.07161 seconds