GFI Software

Welcome to the GFI Software community forum! For support please open a ticket from

Home » GFI User Forums » Kerio Connect » Outlook not responding (But I noticed something new)
Outlook not responding [message #129466] Mon, 09 May 2016 15:08 Go to previous message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
We're having quite a few instances of users' Outlook going into a 'not responding' state for 20-120 seconds at a time. We've done all the standard things to make the Outlook connector perform properly. However, today I noticed something new.

In the 'System Health' graphs in the administration web page, CPU is typically around 15%, and memory is at 25%, give or take. During the periods when Outlook goes "not responding", both numbers fall to 0.

This is on a 64bit Debian 7 system (guest on VMWare 5.5), 16GB of memory configured, 4 cores, and a 3TB data store (btrfs) on a SAN.

If anyone can share any experience around this, I'd appreciate it.
Read Message
Read Message
Read Message
Read Message
Read Message
Read Message
Previous Topic: Outlook 2016 and Kerio Connect 9.1.1 ActiveSync problem
Next Topic: Two questions about upgrading KERIO
Goto Forum:

Current Time: Sat Jun 03 17:41:09 CEST 2023

Total time taken to generate the page: 0.04105 seconds