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Home » GFI User Forums » Kerio Connect » sent email disappears quota exceeded (sent email disappears quota exceeded )
Re: sent email disappears quota exceeded [message #127794 is a reply to message #127735] Tue, 09 February 2016 16:30 Go to previous messageGo to previous message
mrossi
Messages: 23
Registered: January 2008
@ksnyder
I have all the quota settings set for each user already. Some are custom to that user. So I am very familiar with the setup.

As far as this:
"Clean out your mailbox or I'll be glad to do it for you...it's just a matter of a few checkboxes if I do it."?

This doesn't work in the real world with some people. As an IT professional I deal with many people of many different personalities so they have different habits - In the end a lot of us reach our quota and when we do, if it can be dealt with in better ways than lets do that. People are still just people.

Why can't this be dealt with in a better way?

Why can't the email be saved in some way but not sent? Then the user is forced to deal with their quota issue in order to send and again leave IT out of it.

I am asking for a better solution to the issue, let the issue be dealt with by the user, (owner or not) and leave the IT professional out of it. Then the user is wholly responsible for the ability to send and their quota.
 
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