Re: sent email disappears quota exceeded [message #127769 is a reply to message #127764] |
Mon, 08 February 2016 19:55   |
mrossi
Messages: 23 Registered: January 2008
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Thanks for responding.
According to the user, the email was not stored anywhere after it was sent and then the exceeded quota message appeared. I asked again today to make sure of what folders they checked. The user stated they have had this happen more than once and the email was not stored in the outbox any of the times. They checked that box as well as the sent items.
Does it matter if the user is using the offline connector? That is what we mainly use.
Thanks.
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