| Re: sent email disappears quota exceeded [message #127768 is a reply to message #127762] |
Mon, 08 February 2016 19:53   |
Bud Durland
Messages: 588
Registered: December 2013
Location: Plattsburgh, NY
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mrossi wrote on Mon, 08 February 2016 11:19This is an important issue. People reach there quota at times due to no doing of their own - like receive a few very large email attachments. So this issue should be addressed.
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It matters where the email went so they can easily send it again after they delete some items. And in this scenario I am not getting a phone call. They can handle the issue themselves.
An important point is being missed (or mis-communicated) here. The presence or absence of a copy of an outgoing message in the 'Sent Items' folder has absolutely no bearing on whether the message was sent. In most cases, the message will have successfully been delivered to the mail server, and then from there to the intended destination. It is simply the convenience copy of the message in 'Sent Items' that's missing.
Some clients (Thunderbird, emClient) are more flexible than OutLook, and provide the option of making the 'Sent Items' copy in a local folder rather than a server-side folder. This would solve your problem.
All that said, it would be cool if the Kerio Offline connector popped up a warning to users that are with 90%(+/-) of their quota. Worthy of a feature request, I think. (EDIT: I just looked, such a request is already outstanding. I added some votes to it)
[Updated on: Mon, 08 February 2016 19:56] Report message to a moderator |
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