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sent email disappears quota exceeded [message #127735]

Fri, 05 February 2016 20:26

mrossi
Messages: 23
Registered: January 2008

I have one user who has exceeded their quota a few times after typing/sending an email. The email appears to be sent and then they get the user quota has been exceeded message. The user goes to see the email just sent and it is no when to be found. There used to be a conflict folder and the emails would go there if there was n issue like this (if I recall correctly). The user is then erases some emails to get some space and never sees the email sent that put them over the edge ever again.

We are using Kerio Connect 8.5.3 and KOC with Outlook.

Where does the email go? Is it sent? Why not stop the email form going anywhere and warn the user first?

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[Message index]

		sent email disappears quota exceeded By: mrossi on Fri, 05 February 2016 20:26
		Re: sent email disappears quota exceeded By: mrossi on Fri, 05 February 2016 23:11
		Re: sent email disappears quota exceeded By: Think Fixed on Sun, 07 February 2016 01:03
		Re: sent email disappears quota exceeded By: Bud Durland on Sun, 07 February 2016 03:34
		Re: sent email disappears quota exceeded By: Think Fixed on Sun, 07 February 2016 16:16
		Re: sent email disappears quota exceeded By: mrossi on Mon, 08 February 2016 14:37
		Re: sent email disappears quota exceeded By: Bud Durland on Mon, 08 February 2016 15:05
		Re: sent email disappears quota exceeded By: mrossi on Mon, 08 February 2016 15:31
		Re: sent email disappears quota exceeded By: Think Fixed on Mon, 08 February 2016 16:42
		Re: sent email disappears quota exceeded By: UnifiedTechs-Brian on Mon, 08 February 2016 17:10
		Re: sent email disappears quota exceeded By: mrossi on Mon, 08 February 2016 17:19
		Re: sent email disappears quota exceeded By: Kerio/GFI Brian on Mon, 08 February 2016 17:30
		Re: sent email disappears quota exceeded By: mrossi on Mon, 08 February 2016 19:55
		Re: sent email disappears quota exceeded By: Bud Durland on Mon, 08 February 2016 20:03
		Re: sent email disappears quota exceeded By: mrossi on Mon, 08 February 2016 20:18
		Re: sent email disappears quota exceeded By: ComputerBudda on Mon, 08 February 2016 20:05
		Re: sent email disappears quota exceeded By: Bud Durland on Mon, 08 February 2016 19:53
		Re: sent email disappears quota exceeded By: ksnyder on Mon, 08 February 2016 20:50
		Re: sent email disappears quota exceeded By: Think Fixed on Mon, 08 February 2016 21:44
		Re: sent email disappears quota exceeded By: mrossi on Tue, 09 February 2016 16:30
		Re: sent email disappears quota exceeded By: ksnyder on Tue, 09 February 2016 16:48
		Re: sent email disappears quota exceeded By: mrossi on Tue, 09 February 2016 17:03
		Re: sent email disappears quota exceeded By: ComputerBudda on Tue, 09 February 2016 17:09
		Re: sent email disappears quota exceeded By: ksnyder on Tue, 09 February 2016 17:34
		Re: sent email disappears quota exceeded By: Think Fixed on Mon, 15 February 2016 04:13

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