| Full Text and Instant Messaging server fail to start after moving to different server [message #127728] |
Fri, 05 February 2016 14:58  |
LehmansSysAdmin
Messages: 12
Registered: May 2006
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Ever since we moved Kerio Connect to a different server (from Windows 2003 x86 to Windows 2008 R2 x64), the full text and XMPP servers will not start. The following entries appear in the error log when Kerio Connect is started.
[04/Feb/2016 18:38:27] processJava.cpp: FullText: Missing javaservices/fulltext/FullTextServer.jar file. Java subprocess cannot be started.
[04/Feb/2016 18:38:27] kerio/mailserver/StoreHeritageConfigurator.hpp: Failed to start fulltext service.
[04/Feb/2016 18:39:12] Process.cpp: Instant Messaging: Missing essential JRE files. Terminate server, start the installer and run repair installation.
I checked the path listed, and confirmed that the FullTextServer.jar file exists, as well as all of the other files in the javaservices folder.
Thanks in advance for any help or advice.
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