| Message Queue Not Processing [message #105230] |
Mon, 05 August 2013 01:46  |
hermanpeckel
Messages: 12
Registered: August 2013
Location: Sydney, Australia
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Folks,
Let me begin this by saying that I am no Kerio guru, so I could be missing something obvious. That said, I have started having an issue with our Kerio mail server where the message queue just stops processing.
The background - Kerio Connect 7.1.4 (yes, I know) running on W2K3. Users are popping the mail server. Also, we have an exchange server for selected users. If Kerio doesn't find the user in it's own database it forwards the message to exchange. Far from the best approach, but up until recently all was working fine. Now, approximately once or twice a week, messages just build up in the message queue and don't go anywhere. As I said, Kerio passes the mail on to exchange if the user isn't there, so I'm assuming this would rule out a Kerio POP service issue - exchange users aren't getting mail either.
There is nothing significant in the server log, the Kerio logs don't tell me much either, although that could be cause I don't know what I am looking for. When I reboot the server, everything comes back and all messages process and are delivered straight away.
If anyone could give me some pointers or suggestions it would be much appreciated. As I said, I'm really no Kerio expert.
Thanks in advance
HP
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