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Home » GFI User Forums » Kerio Control » Ping replies being dropped after 7.4.1 Upgrade (Kerio not allowing remote pinging)
Ping replies being dropped after 7.4.1 Upgrade [message #97271] Thu, 27 December 2012 17:19 Go to previous message
bryancoley is currently offline  bryancoley
Messages: 2
Registered: December 2012
Location: London
Hi there,
Since upgrading all 7 of my Kerio control's to version 7.4.1 Build 5051, I am getting Ping timeouts to all devices at remote offices, I only get a response if I RDP onto the box, I get a reply whilst connected via RDP and then a few minutes after disconnecting, I lose connection again.

After going through the debug logs, the request seems to be fine going to the remote client, but then this is dropped on the far end Kerio with the following - {pktdrop} packet dropped: Incorrect ICMP echo reply direction (from Bxxx PWAN, proto:ICMP, len:60, 126.4.0.4 -> 192.168.150.150, type:0 code:0)

I have separate ADSL routers at each site with their respective addresses ending in .7 - I am able to partially get around this by adding static routes to the Windows devices to use the local ADSL router as a gateway for traffic to the remote site. This only works for the Windows devices and will not work for the printers etc on my network.

This uses to work fine before upgrading my 7 Kerio boxes, so am not sure what else I can try. Does anyone have any ideas as apparently Kerio has tied down the security on ICMP traffic on their last update.

[Updated on: Thu, 27 December 2012 17:33]

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