Hello,
I'm having issues with Office 365 and KOFF. Im'running Kerio Connect 9.4.0 (build 6153) on CentOS 7. Since a few days I'm getting messages that KOFF wasn't able to sync a message. It contains an .eml file which always contain one of our contacts (which are created manually in the GAL). The debug information says:
[13/04/2022 08:07:11.202] (18500) {err}{convertor}
In MapiConvertor\MapiConvertor.cpp:180 (mimeToMapi)
Exception of class HResultException: Lib\RichTextConvertor.cpp(359), RichTextConvertor::unicodeToRtf:
0x80004005 E_FAIL: Conversion of unicode to rtf body failed
Conversion has failed.
[13/04/2022 08:07:11.206] (18500) {err}{scp-worker}
In SCProvider\ConvertorHelper.cpp:183 (ConvertorHelper::convertMimeMessage)
Exception of class HResultException: SCProvider\ConvertorHelper.cpp(176), ConvertorHelper::convertMimeMessage:
0x80004005 E_FAIL
HRESULT: 0x80004005 E_FAIL
Next to me some collegeas with the same Outlook version (version of Office is 18.2110.13110.0) has the same issue. I have cleaned the Kerio cache, even by removing the folder where the cache is in. But the issue remains.