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Home » GFI User Forums » Kerio Connect » Outlook archive not working as expected
Outlook archive not working as expected [message #147341] Fri, 03 January 2020 17:33 Go to previous message
CarlosC is currently offline  CarlosC
Messages: 1
Registered: January 2020

We have several customers with Kerio Connect (current version) using Outlook 2013/2016/2019 with KOC Offline.

When we create a local PST archive in Outlook and try to archive older items on it (TOOLS | Clean Old Items | Archive items older than <date>) the result is quite messy:

a) The folder structure existing on the user mailbox on Kerio is replicated to the PST file;
b) However almost all items on these folders are not archived as expected (most of them stay on the original location on Kerio);

This is quite a problem, since the users complain that they cannot manage the email items as they used when connect to a Exchange 2003 server, and as a result the users folders are getting bigger and bigger (which creates other issues).

Is there any workaround? Does GFI plans to solve this issue?

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