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some mail does not arrive [message #134103]

Mon, 06 February 2017 14:02

marc@kam.be
Messages: 31
Registered: January 2007

Hello,
A customer called to say that they do not get all the mail and they are right!
I can only find that the mail is getting to the server and then it stops.
below what I can find in the log

[03/Feb/2017 09:29:47] Recv: Queue-ID: 58943f7b-00005541, Service: SMTP, From: <noreply@externaldomain.be>, To: <martine@domain.be>, Size: 33150, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445v4ztyfIoNqF1P00005f95<_at_>mail.externaldomain.be>
[03/Feb/2017 09:29:47] Recv: Queue-ID: 58943f7b-00005541, Service: SMTP, From: <noreply@externaldomain.be>, To: <marianne@domain.be>, Size: 33150, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445v4ztyfIoNqF1P00005f95<_at_>mail.externaldomain.be>

Queue-ID: 58943f7b-00005541 does not get delivered

below an other example

[03/Feb/2017 16:45:01] Recv: Queue-ID: 5894a57c-00005623, Service: SMTP, From: <noreply@externaldomain.be>, To: <martine@domain.be>, Size: 303752, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445108b88kTE1pg8000061f5<_at_>mail.externaldomain.be>
[03/Feb/2017 16:45:01] Recv: Queue-ID: 5894a57c-00005623, Service: SMTP, From: <noreply@externaldomain.be>, To: <marianne@domain.be>, Size: 303752, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445108b88kTE1pg8000061f5<_at_>mail.externaldomain.be>
[03/Feb/2017 16:45:01] Recv: Queue-ID: 5894a57d-00005624, Service: SMTP, From: <noreply@externaldomain.be>, To: <martine@domain.be>, Size: 307957, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445pgTFur2iz2Mb1000061fa<_at_>mail.externaldomain.be>
[03/Feb/2017 16:45:01] Recv: Queue-ID: 5894a57d-00005624, Service: SMTP, From: <noreply@externaldomain.be>, To: <marianne@domain.be>, Size: 307957, Sender-Host: x.x.x.x, Subject: theSubject, Msg-Id: <HB2445pgTFur2iz2Mb1000061fa<_at_>mail.externaldomain.be>
[03/Feb/2017 16:45:02] Sent: Queue-ID: 5894a57c-00005623, Recipient: <mdomain@domain.be>, Result: delivered, Status: 2.0.0 , Remote-Host: 127.0.0.1, Msg-Id: <HB2445108b88kTE1pg8000061f5<_at_>mail.externaldomain.be>
[03/Feb/2017 16:45:02] Sent: Queue-ID: 5894a57c-00005623, Recipient: <mpieters@domain.be>, Result: delivered, Status: 2.0.0 , Remote-Host: 127.0.0.1, Msg-Id: <HB2445108b88kTE1pg8000061f5<_at_>mail.externaldomain.be>

Queue-ID: 5894a57c-00005623 get delivered
Queue-ID: 5894a57d-00005624 does not get delivered

any clue

The Smartest thing Eve could ever do
was biting the Apple

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[Message index]

		some mail does not arrive By: marc@kam.be on Mon, 06 February 2017 14:02
		Re: some mail does not arrive By: Ernesto (Kerio) on Mon, 06 February 2017 21:15
		Re: some mail does not arrive By: marc@kam.be on Tue, 07 February 2017 07:18
		Re: some mail does not arrive By: marc@kam.be on Tue, 07 February 2017 12:20

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