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Forum: Kerio Connect
 Topic: Outlook sort order of folders with KOFF
help-browser.png  Outlook sort order of folders with KOFF [message #148410] Fri, 10 July 2020 08:20
Piff14 is currently offline  Piff14
Messages: 54
Registered: July 2008
Location: Vienna
In the folders panel, Outlook shows the "special" folders like Inbox, Outbox, Drafts, Sent as well as any custom folders that users have created at top level of their mailbox.

One can arrange the folders, or (using the Show All Folders A to Z feature) sort them alphabetically.

My client wants to see the special folders like Inbox on top, and the custom folders below. They have tried various things to get this order, but it keeps reverting to an arrangement with Inbox somewhere near the bottom. The account is used by multiple people in the office.

- Does KOFF store the order of folders on the server? Could it be that one user is continuously overwriting this setting for all others?
- Or does KOFF just not support changing the order and keeps reverting it to some default?

Ideas?

[Updated on: Fri, 10 July 2020 10:19]

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 Topic: EwsOperation.cpp: EWS request FindItem: error occurred; code 339, description: Unsupported restricti
EwsOperation.cpp: EWS request FindItem: error occurred; code 339, description: Unsupported restricti [message #148414] Fri, 10 July 2020 20:03
Wilco is currently offline  Wilco
Messages: 87
Registered: July 2005
Location: The Netherlands
"EwsOperation.cpp: EWS request FindItem: error occurred; code 339, description: Unsupported restriction type...."

I was using eM Client 8.0.2.
What is it and can I prevent this?

Wilco


Kerio Connect 9.2.12 on Windows Server 2012 R2 (Dutch)



Current Time: Fri Jul 10 23:48:50 CEST 2020

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