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htservice.exe running wild [message #154069]

Mon, 27 March 2023 21:41

Simon_Weel
Messages: 9
Registered: September 2022

After installing the most recent update of LanGuard (12.8 build 20221201), the 'htservice' is running wild; in that LanGuard creates more and more instances of this service over time. At the moment, there are about 600 (six hundred) instances running. That can't be right, so what to do to remedy this?

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Re: htservice.exe running wild [message #154071 is a reply to message #154069]

Tue, 28 March 2023 02:51

chrisc
Messages: 155
Registered: January 2022

Hi Simon, you may find it helpful to gather troubleshooter logs from your GFI LanGuard server and submit a request to our Technical Support team!

Chris Contorinis
Customer Care Specialist
GFI Software

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Re: htservice.exe running wild [message #154090 is a reply to message #154071]

Wed, 29 March 2023 15:36

cat84
Messages: 1
Registered: March 2023

Hi
same issue, any idea ?

cant find anything in debug logs

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Re: htservice.exe running wild [message #154097 is a reply to message #154090]

Thu, 30 March 2023 08:37

Simon_Weel
Messages: 9
Registered: September 2022

I made a support request and it turned out to be a known problem with the Apache webserver. As a work-around you can downgrade the version of the webserver. If you create a support request, I guess they will supply you the same info I got?

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