| Re: Kerio Connect 10.0.0 [message #153573 is a reply to message #153293] |
Thu, 19 January 2023 09:58   |
baconbuttie
Messages: 5
Registered: December 2014
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Beta tried on 2 sites here where clients are struggling with crashing and Outlook being unresponsive. Patch improves things slightly but still have slow Outlook startup and "Building Search Index (0%)" for long periods.
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| Re: Kerio Connect 10.0.0 [message #153581 is a reply to message #153578] |
Fri, 20 January 2023 08:37 |
matol
Messages: 6
Registered: February 2016
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Hi, we have problem in new version with teams meetings, when usesrs cancel meeting in phones, server sends cancelation mail to all meeting members and mail looks like meeting creator send that mail. Anybody have same issue?
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| Re: Kerio Connect 10.0.0 [message #153588 is a reply to message #153293] |
Fri, 20 January 2023 15:40 |
robert_plik
Messages: 2
Registered: October 2022
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Hi, we have noticed the following problem.
After searching for a message, moving a message to a subfolder does not make that message disappear from the search window.
You need to perform the search again so that the moved message is no longer displayed.
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| Re: Kerio Connect 10.0.0 [message #153593 is a reply to message #153578] |
Fri, 20 January 2023 23:54 |
Carl N
Messages: 6
Registered: May 2013
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Mazur wrote on Thu, 19 January 2023 15:08Hi, we have again installed the KERIO offline Connector 9.4.2 (6498) for the large mailboxes and it works!
Maybe it will help someone.
hi,
you had to uninstall auto updater service program i guess?
thank you
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| Re: Kerio Connect 10.0.0 [message #153599 is a reply to message #153593] |
Sun, 22 January 2023 13:18 |
phil68
Messages: 22
Registered: January 2013
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Looks like 10.0 update has been silently removed from automatic updates. If you search for updates in the GUI nothing can be found (even no beta) and also in the news on the dashboard there is no notice about 10.0 anymore. So GFI seems to see it as that problematic that the major release is removed!
But no comment on that, no solution or a time-frame for a (final) patch - I have a couple of users affected (big mailboxes on terminal-server..) and they ask me daily about a solution. They where frustrated before with the slow search performance, had lots of hopes with the 10.0 update and now are even more frustrated than before the update.
So if using 9.4.2.Connector in conjunction with 10.0 server is a solution I need somehow approval from GFI before applying this on the terminal-server since I don't want to mess up things even more.
I'm really worried that this could turn out as a similar disaster like we had last year with the HTML-problem that finally took months to be solved... the only thing stable seems to be the price increases which are hard to explain to customers fighting with the problems.
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| Re: Kerio Connect 10.0.0 [message #153606 is a reply to message #153599] |
Mon, 23 January 2023 06:02 |
advcon
Messages: 22
Registered: October 2010
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We rolled back our Kerio Connect v10 Remote Desktop Services client to KOFF 9.4.6498 without any issues other than recreating the Outlook profiles to resync the email.
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| Re: Kerio Connect 10.0.0 [message #153613 is a reply to message #153293] |
Mon, 23 January 2023 15:20 |
Mailuser80
Messages: 8
Registered: March 2013
Location: Germany
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After a lot of different testing configurations, I have got a solution for the Outlook freez/hang problem:
Even after the beta patch of kerio 10.0 wasn't solveed the problem for all users. Some users could use outlook without problems and some not.
The user/Client Outlook Application should be closed
Do the following at your Mailserver for the affected users:
stopped service kerio-connect
keriomapi store deleted
.journal.db deleted
specguid.fld deleted
startet kerio service
on the client
Koff Client + Kerio Updater manual deinstall/removed (10.x)
kerio-connect-koff-9.4.2-6498-win.exe installed
under C:\users\USERNAME\appdata\local\Kerio\USERNAME deleted (KOFF Cache)
Outlook Profile deleted
recreated with another description
After this my outlook users haven't reportet any more problems!
best regards
Marc
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| Re: Kerio Connect 10.0.0 [message #153621 is a reply to message #153617] |
Tue, 24 January 2023 17:52 |
advcon
Messages: 22
Registered: October 2010
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The 2nd beta of the Outlook KOFF Connector appears to resolve the reported issues for performance and searching in a Remote Desktop Services environment (terminal server). The only negative is you have to resync each user's mail or remove KOFF cache directory for each.
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