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Search Results Not Current [message #152972]

Thu, 20 October 2022 17:49

blaird
Messages: 1
Registered: October 2022

Hi. In my archive, I can see all my current mail when it loads. But when I search for an item that I know I recently received, I am not seeing it come up in the search results; even though when I manually search for it in the archive I see it.

The archive search results seems to only be showing seven months ago and further.

How can I resolve this?

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Re: Search Results Not Current [message #152997 is a reply to message #152972]

Wed, 26 October 2022 00:25

Nick.Geary
Messages: 73
Registered: January 2021

Hello,

Search results are related to Archiver indexes. A good place to start would be check as detailed in Archiver Search Returns Zero or Incorrect Results

For more in depth troubleshooting I recommend to open a support ticket with us.

Nick Geary
GFI Software

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