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Home » GFI User Forums » GFI Archiver » Licensing Issue (Exceeded User Limit)
help-browser.png  Licensing Issue [message #152590] Mon, 29 August 2022 23:38 Go to next message
pmiller is currently offline  pmiller
Messages: 1
Registered: August 2022
We haven't been archiving emails to our GFI Archiver 12 since 2017 which we were license for 500 users. This server is still up and running great that way we can still access & extract emails for discoveries from it when needed.

My issue is today, I logged in to run a search and a screen pops up that says "Thank you for evaluating GFI Archiver".

Could this be because are "licensed users" is for 500 users and our "enabled users" show to be 511? If this is the case, how can I work around it because we aren't actively archiving emails to it? Is there a registry fix I can put in place?

Thank you for your assistance.
Re: Licensing Issue [message #152954 is a reply to message #152590] Wed, 19 October 2022 22:20 Go to previous message
davidwise111 is currently offline  davidwise111
Messages: 1
Registered: October 2022
pmiller wrote on Mon, 29 August 2022 23:38
We haven't been archiving emails to our GFI Archiver 12 since 2017 which we were license for 500 users. This server is still up and running great that way we can still access & extract emails for discoveries from it when needed.

My issue is today, I logged in to run a search and a screen pops up that says "Thank you for evaluating GFI Archiver".

Could this be because are "licensed users" is for 500 users and our "enabled users" show to be 511? If this is the case, how can I work around it because we aren't actively archiving emails to it? Is there a registry fix I can put in place?

Thank you for your assistance.
if you can resolve this issue. then you must tell me the solution. You are really appreciated,
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