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Home » GFI User Forums » Kerio Control » Kerio Control NG100 (cannot get license on NG100 to work)
Kerio Control NG100 [message #152538] Sat, 20 August 2022 16:39 Go to next message
phoenixxko is currently offline  phoenixxko
Messages: 1
Registered: August 2022
hi gents,

let me describe a kind of issue of mine, hopefully I will find here an advice from you pro's :

I found in our storage room small red box - Kerio Control NG100 - which was bought by our company many years ago (nobody was able to help me to dig out some details) so I studied a bit, tried to put there newest possible software via USB which obviously worked, but I cannot get past activation wizard.
I generated trial license for it, but when I put it in, it says either license or captcha is invalid. After reboot I cannot put a license there anymore (I have no idea what version is it on, but terms of service says they were updated last time in 2019, not sure if I have newest software in though ...) the box cannot connect to internet for activation (even if browsing works through it - connected laptop can browse the internet, from time to time I get a notice that there is no valid license but I can continue browsing) so I have no idea how to activate it as license.key file I do not have and even it cannot be generated as trial license does not allow it ... can somebody advise what to do as if it will be still ok, I would like to buy real license and use it for SMB VPN, web filter, AV and so on .... thanks in advance !
Re: Kerio Control NG100 [message #152540 is a reply to message #152538] Sun, 21 August 2022 19:31 Go to previous message
Nick.Geary is currently offline  Nick.Geary
Messages: 61
Registered: January 2021
Hello,

Kerio Control is licensed as a subscription service. A typical trial license will not re-activate a device having a previously expired license. However, we can provide a prolonged trial license upon request. Which will be able to re-enable the device. Please send an email to customers<_at_>gfi.com to request a prolonged trial license.



Nick Geary
GFI Software
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