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Home » GFI User Forums » GFI LanGuard » Errors in Patch Access after Update to latest version
Errors in Patch Access after Update to latest version [message #152393] Mon, 08 August 2022 01:57 Go to next message
Registered is currently offline  Registered
Messages: 7
Registered: July 2021
After I updated Languard to the latest 0406 version it is having problems accessing patches that have already been downloaded under the previous version. I am getting errors when trying to apply patches as simple a malicious software removal tool despite it showing it was successfully downloaded for other systems on the network that were patched under the previous version. NO problems with the GFI services running on this patch server...

Do I need to do a new clean install?
Re: Errors in Patch Access after Update to latest version [message #152394 is a reply to message #152393] Mon, 08 August 2022 04:21 Go to previous messageGo to next message
mzaidi is currently offline  mzaidi
Messages: 96
Registered: April 2021
Thank you for your message. For further assistance regarding the issue and troubleshooting, please reach out to the GFI LanGuard Technical support team by creating the support ticket on the GFI LanGuard support portal: https://support.languard.gfi.com
Re: Errors in Patch Access after Update to latest version [message #152466 is a reply to message #152394] Sat, 13 August 2022 04:42 Go to previous messageGo to next message
Registered is currently offline  Registered
Messages: 7
Registered: July 2021
Do you think that I didnt do that to start? Your tech support isnt much help. I am looking for further help here from users. If you have any left that is.
Re: Errors in Patch Access after Update to latest version [message #152486 is a reply to message #152466] Mon, 15 August 2022 04:07 Go to previous message
chrisc is currently offline  chrisc
Messages: 102
Registered: January 2022
Hi Registered, I was sorry to hear that our Technical Support team was not helpful. If you would like to provide me with the ticket number I would be happy to look into it!

Chris Contorinis
Customer Care Specialist
GFI Software
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