| Problems after rollback to 9.3.6 patch 1 build 5808? [message #152167] |
Mon, 11 July 2022 18:31  |
bhancepdx
Messages: 4
Registered: September 2014
Location: Portland
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Hello,
We recently had a Kerio NG500 Series get rolled back from 9.4 to 9.3.6 patch 1 build 5808, and then within 48 hours go completely offline.
Curious if anybody else had a Kerio control failure/outage after a 9.4 -> 9.3.6 rollback?
About the only error log of note were firebird errors in the error.log, i.e. this
[10/Jul/2022 19:36:30] (335544379) DB: unable to connect to database, Firebird DB error message follows:
[10/Jul/2022 19:36:30] (335544379) Firebird DB: *** IBPP::SQLException ***
[10/Jul/2022 19:36:30] (335544379) Firebird DB: Context: Database::Connect
[10/Jul/2022 19:36:30] (335544379) Firebird DB: Message: isc_attach_database failed
[10/Jul/2022 19:36:30] (335544379) Firebird DB:
[10/Jul/2022 19:36:30] (335544379) Firebird DB: SQL Message : -820
[10/Jul/2022 19:36:30] (335544379) Firebird DB: wrong or obsolete version
[10/Jul/2022 19:36:30] (335544379) Firebird DB:
[10/Jul/2022 19:36:30] (335544379) Firebird DB: Engine Code : 335544379
[10/Jul/2022 19:36:30] (335544379) Firebird DB: Engine Message :
[10/Jul/2022 19:36:30] (335544379) Firebird DB: unsupported on-disk structure for file /var/winroute/star/data/star.fdb; found 12.1, support 11.2
[10/Jul/2022 19:36:30] (335544379) Firebird DB:
which went away once the cache was cleared
other than that, nothing really stood out in the logs re: what would have caused a kerio outage
-b
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