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Multi-tenant support [message #152156]

Thu, 07 July 2022 18:12

atomala
Messages: 5
Registered: July 2006
Location: Ecuador

One of our customers is willing to configure GFI Helpdesk as their solution for providing services, but they need to have like a multi-tenant solution. Multiple domains managed by the same group of techs.

Augusto Tomala
ENER-IT

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Re: Multi-tenant support [message #152159 is a reply to message #152156]

Fri, 08 July 2022 12:02

chrisc
Messages: 155
Registered: January 2022

Hi Augusto! GFI HelpDesk allows for Running multiple support sites from one GFI HelpDesk instance. Have a look at the linked manual for a better idea of how this works and keep in mind this is only for Download customers. Customers using OnDemand can only have a single domain.

Chris Contorinis
Customer Care Specialist
GFI Software

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