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Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151979 is a reply to message #151978] Sat, 18 June 2022 22:08 Go to previous messageGo to next message
ITC Solutions GmbH is currently offline  ITC Solutions GmbH
Messages: 18
Registered: August 2015
Location: Geroldswil
Backspin wrote on Sat, 18 June 2022 21:41
Nick.Geary wrote on Sat, 18 June 2022 06:57
The fix has been shared publiclly through the GFI Insiders Program.
We would appritiate if anyone could test it and provide any feedback.
I think we, as your customers, would really appreciate if you would thoroughly test patches within GFI, and not use your customers as beta-testers. It more and more seems that there's only a very small development team working on Kerio Connect, and that a testing team is non-existent.
From a company like GFI, with all the pretentious marketing talk, one would expect more. And with the 30-50% price increasing coming up soon, things are getting more and more out of balance and even outright ridicoulous.

👍🏻
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151981 is a reply to message #151720] Sun, 19 June 2022 13:26 Go to previous messageGo to next message
areichmann is currently offline  areichmann
Messages: 118
Registered: December 2012
The way I see it, there may be no fixed permanent development team. That would not be the way GFI (ESW Capital) works in my understanding. All companies in this environment use their own platform (crossover.com) to recruit developers when needed.

Here it is worthwhile to do some research, then you will understand it better.

If there are permanent developers (and I should be wrong) that would be great of course. Perhaps they should also contribute here or GFI could introduce the team.

I think the products should be kept alive with as little effort as possible to maximize revenue. Kerio Connect is still a very easy to use product with good functionality. But I don't think you can expect much further development. If critical bugs can only be reacted to so slowly (using old Outlook versions with security holes is not an option for me as a workaround), as in this case, you have to compare your personal requirements with reality.

That's just my two cents.

[Updated on: Sun, 19 June 2022 13:51]

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MS365 Outlook - messages shown as plaintext, but they are html [message #151984 is a reply to message #151720] Mon, 20 June 2022 07:41 Go to previous messageGo to next message
advcon is currently offline  advcon
Messages: 19
Registered: October 2010
The updated KOFF (32 and 64-bit) has resolved this issue for my Microsoft 365, Remote Desktop (Server 2012 - 2019), and Windows desktop users.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151985 is a reply to message #151981] Mon, 20 June 2022 08:16 Go to previous messageGo to next message
Valenzi is currently offline  Valenzi
Messages: 24
Registered: January 2010
Location: Germany
kerio-connect-koff-9.4.1-6426-p1-win worked for us, ty!
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151986 is a reply to message #151985] Mon, 20 June 2022 09:12 Go to previous messageGo to next message
praxxzz is currently offline  praxxzz
Messages: 5
Registered: January 2018
I installed the new Version on the Server and on my client. But now i get the following error when i try to send a message. Does anybody have the same problem?

[img]/index.php?t=getfile&id=5342&private=0[/img]
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151988 is a reply to message #151985] Mon, 20 June 2022 11:05 Go to previous messageGo to next message
CoGriGroup is currently offline  CoGriGroup
Messages: 4
Registered: June 2022
kerio-connect-koff-9.4.1-6426-p1-win has resolved our issue, now to plan out deployment.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151989 is a reply to message #151988] Mon, 20 June 2022 12:44 Go to previous messageGo to next message
han_swurst is currently offline  han_swurst
Messages: 10
Registered: February 2019
Location: Germany
Hi,
@GFI
will there be an updated KOFF for 9.3.1?
MFG
ChrisR
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151990 is a reply to message #151720] Mon, 20 June 2022 13:01 Go to previous messageGo to next message
getuadmin is currently offline  getuadmin
Messages: 1
Registered: June 2022
Hi, patch worked correctly for us. We tested it without a clean install, the mail contents were fixed without any problems. It works normally without any problems on the machines we installed cleanly. Apart from that, I should inform you that we did not do a detailed test.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151991 is a reply to message #151989] Mon, 20 June 2022 13:59 Go to previous messageGo to next message
mzaidi is currently offline  mzaidi
Messages: 76
Registered: April 2021
The backend team is also working on KOFF 9.3.1 fix but there is no ETA yet. however, please expect the update for this version as well.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151994 is a reply to message #151991] Mon, 20 June 2022 14:07 Go to previous messageGo to next message
ductran is currently offline  ductran
Messages: 2
Registered: December 2006
Location: Vienna
Hi, patch worked with html bug, but come with a new.
Outbox will not be deleted.
A copy appears under sent.

Office 2205
KOFF 9.4.1 P1
Server 9.4
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151995 is a reply to message #151986] Mon, 20 June 2022 15:35 Go to previous messageGo to next message
praxxzz is currently offline  praxxzz
Messages: 5
Registered: January 2018
praxxzz wrote on Mon, 20 June 2022 09:12
I installed the new Version on the Server and on my client. But now i get the following error when i try to send a message. Does anybody have the same problem?

[img]/index.php?t=getfile&id=5342&private=0[/img]

With Office Version 2204 and Windows 11 it works fine. If i update my Office to Version 2205 i have the error above.
MS365 Outlook - messages shown as plaintext, but they are html [message #151999 is a reply to message #151994] Tue, 21 June 2022 02:53 Go to previous messageGo to next message
advcon is currently offline  advcon
Messages: 19
Registered: October 2010
Thanks for the heads up. I noticed 2 emails out of 15 that were not removed from the Outbox but were actually sent. It appears the two were drafts I was working on, came back to later and completed since the email body was incomplete compared to the final email sent.

Outlook version 2205 Build 15225.20288
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152002 is a reply to message #151720] Tue, 21 June 2022 07:13 Go to previous messageGo to next message
kingswaygroup is currently offline  kingswaygroup
Messages: 62
Registered: June 2008
I am having success with KOFF 6426 on Win10 64 bit for HTML issues and I have also noticed the anomaly with saved draft messages creating a record in the Outbox folder however I have users with Office 2021 Home and Business on the current update version (2205) as well as users on Office 2019 Home & Business on the current update version (2205) and only the 2021 version is displaying this behaviour. I had a user that was running the 6249 version of KOFF on the 2205 where I created a draft email and saved it. Nothing showed up in the Outbox folder. I then updated the KOFF to 6426 and did the same test and a copy of the email showed up in the Outbox folder even though I did not send anything. I was able to remove the message from Drafts and from Outbox. The same test on Outlook 2019 did not display this behaviour. So I believe we have found another bug that must be corrected in order to make 6246 work as needed. PLEASE.

CHANGE THAT!! I just did 2 other machines with Office 2019 and the same bug appeared on both as it did on Office 2021. I don't know what makes the first machine special that it doesn't display the erroneous behaviour but the majority wins - there is a bug.



David Green

[Updated on: Tue, 21 June 2022 07:37]

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152003 is a reply to message #152002] Tue, 21 June 2022 07:29 Go to previous messageGo to next message
uwka77 is currently offline  uwka77
Messages: 5
Registered: June 2022
"This version is compatible with Outlook 2016/2019/2021/O365"?

Is that means that I can't install it on Office 2013 and older?
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152009 is a reply to message #151720] Tue, 21 June 2022 08:47 Go to previous messageGo to previous message
mp2000 is currently offline  mp2000
Messages: 1
Registered: June 2022
hello,

in google drive there is a file called "kerio-connect-9.4.1-6426-p1-win64.exe".
Can we patch with this setup file the kerio connect server so the server will deploy the patched koff clients?
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