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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151952 is a reply to message #151940]

Thu, 16 June 2022 11:10

Hanwag
Messages: 1
Registered: June 2022
Location: Germany

Hi Nick,

just tested the beta and it doesn´t work.
I updated only the KOFF to Version 9.4.6389, Server is 9.4.1 (6249) on Windows.

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151954 is a reply to message #151940]

Thu, 16 June 2022 11:52

CoGriGroup
Messages: 5
Registered: June 2022

I've tried this and still have an issue, the server is still running 9.3.1 Patch 2 as i was going to update then this issue occurred so held off so I'm not having to update twice.

Office version 2205 build 15225.20204 click to run.

Ran the beta installer, had to manually terminate the kerio backend process as had a firebird.msg error. after patch re-opened outlook still not displaying as html. so had to roll the office client back to get the user running.

Going to test an update after the kerio patch has been run on a previous rollback machine.

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151957 is a reply to message #151954]

Thu, 16 June 2022 13:38

Valenzi
Messages: 27
Registered: January 2010
Location: Germany

Tested also 9.4.1.6389 T1 32bit on Server (Win) 9.4.1 build 6249 - still no HTML.

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151958 is a reply to message #151957]

Thu, 16 June 2022 15:56

Terrence
Messages: 15
Registered: February 2015

I'm seeing the update did not work "on the server" but I am asking if you also updated the KOFF on the systems. Seems to me that it is the KOFF that needs updating the most. Right?

Confusion is the first step in understanding.

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151959 is a reply to message #151958]

Thu, 16 June 2022 16:18

sikola
Messages: 2
Registered: June 2022

Did you notice that the fix is from 3.6.2022, 13 days old? Where is the newer iteration? Or am i wrong?

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151962 is a reply to message #151720]

Fri, 17 June 2022 07:28

areichmann
Messages: 120
Registered: December 2012

Still no HTML ... updated Server and KOFF. Also tested as new test setup.

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151963 is a reply to message #151962]

Fri, 17 June 2022 11:26

kovar@skytrade.cz
Messages: 1
Registered: June 2022

HTML not work in a month !!!!! great support. Last patch no change. Outlook 20116, 2019 does not work

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151964 is a reply to message #151962]

Fri, 17 June 2022 12:35

thegaijin
Messages: 38
Registered: September 2018

Well I just received an email from my kerio distributor that I need to renew kerio for a client before 7th of July since after that date they expect a 30-40% raise in price.
Dont worry guys .After 7th of july they will fix it

By the way the distributor highly recomends in his email to examine the senario to migrate to Icewarp!!!!!

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151965 is a reply to message #151962]

Fri, 17 June 2022 13:16

EdRoxter
Messages: 61
Registered: January 2009
Location: Germany

areichmann wrote on Fri, 17 June 2022 07:28

Still no HTML ... updated Server and KOFF. Also tested as new test setup.

Same issue with Outlook 2019 x64, KOFF 9.4.1p1, installed on an AD-joined Windows 10 Pro; server is Kerio Connect on a Debian 10 x64 machine. I installed the KOFF p1 beta on my test client first, keeping Office still at v2204. HTML mails were shown just normally. Then updated Office to v2205 and HTML mail display was instantly broken again.

[Updated on: Fri, 17 June 2022 13:19]

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151967 is a reply to message #151940]

Fri, 17 June 2022 16:52

chrigigraf
Messages: 2
Registered: September 2021

Are you kidding? A beta version from more than 2 weeks ago!
We are strongly researching for a new solution...

Quote:

The official release is planned for this next week.

We've so far received a positive response on the Beta release from the partners we've shared it with.

Here. is a link to the Beta download for those interested.

I recommend testing it on one or two of the machines, and then expanding the deployment if it works.

Nick Geary
GFI Software

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151970 is a reply to message #151720]

Fri, 17 June 2022 21:39

lessore
Messages: 49
Registered: October 2010
Location: Munich

i just got the info about an newer beta build. First tests seems to solve the problem:
https://drive.google.com/drive/folders/1EgO2HnYXBBaNi-aTZkpT kXtgdRwZpRNt

the new Koff version should also be compatible with Kerio Connect 9.4.0 and 9.4.1

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151972 is a reply to message #151970]

Sat, 18 June 2022 06:57

Nick.Geary
Messages: 73
Registered: January 2021

The fix has been shared publiclly through the GFI Insiders Program.

Dear GFI Insiders,

I hope you are doing well,

Following the recent Microsoft update which changed Outlook HTML implementation and impacted Kerio Connect KOFF we would like to share a patch resolving that problem.

Patch for testing is available here: https:// drive.google.com/drive/folders/1EgO2HnYXBBaNi-aTZkpTkXtgdRwZ pRNt

Please note that this KOFF version is compatible only with Kerio connect mail server versions 9.4 & 9.4.1.

This version is compatible with Outlook 2016/2019/2021/O365.

We would appritiate if anyone could test it and provide any feedback.

Thank you,

Kind regards

GFI Product team,

Nick Geary
GFI Software

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151974 is a reply to message #151970]

Sat, 18 June 2022 09:48

sikola
Messages: 2
Registered: June 2022

Hi, how to serve patched KOFF to all clients? Can we use automatically Kerio server to distribute it?

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151976 is a reply to message #151972]

Sat, 18 June 2022 18:09

brauner
Messages: 114
Registered: February 2010

Hello

what do you mean by "This version is compatible with Outlook 2016/2019/2021/O365"?

Is that means that I can't install it on Office 2013 and older?

-Roei

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #151978 is a reply to message #151972]

Sat, 18 June 2022 21:41

Backspin
Messages: 134
Registered: June 2008
Location: Amsterdam, the Netherland...

Nick.Geary wrote on Sat, 18 June 2022 06:57

The fix has been shared publiclly through the GFI Insiders Program.
We would appritiate if anyone could test it and provide any feedback.

I think we, as your customers, would really appreciate if you would thoroughly test patches within GFI, and not use your customers as beta-testers. It more and more seems that there's only a very small development team working on Kerio Connect, and that a testing team is non-existent.
From a company like GFI, with all the pretentious marketing talk, one would expect more. And with the 30-50% price increasing coming up soon, things are getting more and more out of balance and even outright ridicoulous.

Backspin IT - http://www.backspin.nl

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