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Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152427 is a reply to message #151720] Tue, 09 August 2022 15:03 Go to previous messageGo to next message
ITCP is currently offline  ITCP
Messages: 1
Registered: August 2022
I had the same problem, now it is fixed by installing the patch.
But now I have a problem with displaying diacritics in meeting invitations in Outlook with KOFF. I tried to upgrade to 9.4.2, but it didn't help.
Could it be related with this problem? Is there any solution for this?
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152488 is a reply to message #152427] Mon, 15 August 2022 08:05 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 30
Registered: November 2019
I don't think so. We have same issue, even on 9.4.2. I made a ticket #3676478.

[Updated on: Mon, 15 August 2022 08:28]

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152500 is a reply to message #152267] Tue, 16 August 2022 05:55 Go to previous messageGo to next message
Alex_moseby is currently offline  Alex_moseby
Messages: 5
Registered: May 2022
Did the 9.4.2 upgrade FIX or make things worse ?
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152506 is a reply to message #152427] Wed, 17 August 2022 13:07 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 30
Registered: November 2019
There's solution - you can set UTF-8 in international options in Outlook settings.

Plain text problem never happens on 9.4.2.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152520 is a reply to message #152506] Thu, 18 August 2022 15:45 Go to previous messageGo to next message
Hendrik Schwichtenberg is currently offline  Hendrik Schwichtenberg
Messages: 1
Registered: August 2022
We have the same problems with diacritics in meeting invitations.
It is not only an Outlook problem. Same in the Kerio Connect Web client.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152604 is a reply to message #152520] Fri, 02 September 2022 07:27 Go to previous message
Jimmywick is currently offline  Jimmywick
Messages: 1
Registered: September 2022
Go to "File < Options" in your Microsoft Outlook application. Then click on the "Mail" option from the left panel and then under the "Compose messages" section on the right panel, check if the "HTML" option is selected against "Compose messages in this format" option. If not, then select it.
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