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Home » GFI User Forums » Kerio Connect » MS365 Outlook - messages shown as plaintext, but they are html
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152043 is a reply to message #151720] Thu, 23 June 2022 15:41 Go to previous messageGo to next message
phil68 is currently offline  phil68
Messages: 20
Registered: January 2013
Just installed Office Beta 2207 to test since MS promised to fix the Exchange related problem with the HTML-footers in 2206 - no change to our problem so hoping that a next Office update will solve this will lead you to the wrong direction.
I clearly think it is just a KOFF related problem we're dealing with and my clients are getting somewhat angry that the issue stays...
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152060 is a reply to message #152043] Sun, 26 June 2022 15:15 Go to previous messageGo to next message
jpalacci is currently offline  jpalacci
Messages: 4
Registered: June 2022
One month and still no actual fix.

[Updated on: Mon, 27 June 2022 08:54] by Moderator

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152065 is a reply to message #152043] Mon, 27 June 2022 07:50 Go to previous messageGo to next message
Valenzi is currently offline  Valenzi
Messages: 24
Registered: January 2010
Location: Germany
Final patch should come last week, where is it?
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152067 is a reply to message #151784] Mon, 27 June 2022 08:47 Go to previous messageGo to next message
AndreKl is currently offline  AndreKl
Messages: 30
Registered: March 2018
Location: Germany
holy moly, after a month now, there is still no fix? The google drive doesn't even show the beta fix anymore (which made its own problems).

What the heck guys ... this shows again, kicking out the original dev team wasn't that Bright of an idea and if email is critical to anyone, they should think twice about connect.

[Updated on: Mon, 27 June 2022 08:48]

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152068 is a reply to message #152067] Mon, 27 June 2022 09:37 Go to previous messageGo to next message
AndreasL is currently offline  AndreasL
Messages: 111
Registered: July 2008
Location: Germany
MS found another bug with answers/replys and missing sender information in the mailbody if you quote the original mail. They fix it in build 10388.20004 and release it on 12. July 2022. I hope GFI know this and can test it ASAP.

[Updated on: Mon, 27 June 2022 09:56]

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Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152071 is a reply to message #152068] Mon, 27 June 2022 11:39 Go to previous messageGo to next message
axepostulate is currently offline  axepostulate
Messages: 1
Registered: June 2022
Something strange occurred to me.

I applied msi x64 patch 1. Then I updated Office. Except for my email-filing add-on, everything seemed to be in working order (Quickfile). Essentially, my add-on could copy emails from the inbox to the proper folders but not destroy the originals (same for sent mails - a copy remained in the outbox).

waffle game
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152072 is a reply to message #152068] Mon, 27 June 2022 14:17 Go to previous messageGo to next message
areichmann is currently offline  areichmann
Messages: 118
Registered: December 2012
German distributor "brainworks" has a new rc

https://www.brainworks.de/2022-06-20-kerio-offline-connector -patch-9-4-1-beta/

9.4.1-6445-p1
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152078 is a reply to message #152072] Tue, 28 June 2022 07:47 Go to previous messageGo to next message
Donatas is currently offline  Donatas
Messages: 14
Registered: February 2016
I have tested 9.4.1-6445-p1.
Looks like both HTML and Outbox problems are solved.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152079 is a reply to message #151720] Tue, 28 June 2022 08:45 Go to previous messageGo to next message
areichmann is currently offline  areichmann
Messages: 118
Registered: December 2012
I have with 9.4.1-6445-p1 the problem that in folders with many messages when switching between the messages Outlook crashes sporadically. I am now back on an older KOFF version for testing and the problem does not occur at the moment. (but the html problem of course again Wink)

The problem could not be reproduced in every mailbox, it seems to be related to the number or the content of the messages.

Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152081 is a reply to message #151720] Tue, 28 June 2022 10:02 Go to previous messageGo to next message
EdiFingersErben
Messages: 6
Registered: December 2012
We tested 9.4.1-6445-p1 and could not find any problems so far. HTML display ok, corrupt mails no longer appear.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152082 is a reply to message #152079] Tue, 28 June 2022 10:56 Go to previous messageGo to next message
AndreKl is currently offline  AndreKl
Messages: 30
Registered: March 2018
Location: Germany
i get many Sync Errors.

[28/06/2022 10:52:36.418] (3768) {err}{convertor}
In MapiConvertor\MapiConvertor.cpp:180 (mimeToMapi)
Exception of class HResultException: Lib\RichTextConvertor.cpp(359), RichTextConvertor::unicodeToRtf:
0x80004005 E_FAIL: Conversion of unicode to rtf body failed
Conversion has failed.


[28/06/2022 10:52:36.419] (3768) {err}{scp-worker}
In SCProvider\ConvertorHelper.cpp:183 (ConvertorHelper::convertMimeMessage)
Exception of class HResultException: SCProvider\ConvertorHelper.cpp(176), ConvertorHelper::convertMimeMessage:
0x80004005 E_FAIL
HRESULT: 0x80004005 E_FAIL
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152089 is a reply to message #152082] Wed, 29 June 2022 08:54 Go to previous messageGo to next message
MGyHardSoft is currently offline  MGyHardSoft
Messages: 23
Registered: July 2013
Location: Budapest
9.4.1-6445-p1 works for me, too.

Rgrds - Gyula
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152090 is a reply to message #152089] Wed, 29 June 2022 12:31 Go to previous messageGo to next message
alexswamp is currently offline  alexswamp
Messages: 1
Registered: June 2022
Location: Budapest
I testing with 25 users 9.4.1-6445-p1 version, and works fine. Some clients need to reset his system, but everything is works fine so far.
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152091 is a reply to message #152089] Wed, 29 June 2022 13:52 Go to previous messageGo to next message
AndreKl is currently offline  AndreKl
Messages: 30
Registered: March 2018
Location: Germany
i got tons of sync errors and my Contacts and Calendar entry's where gone. I had to completely remove office, all profiles and KOF. Reinstalled everything and now it seems to work. 🙄
Re: MS365 Outlook - messages shown as plaintext, but they are html [message #152099 is a reply to message #151720] Thu, 30 June 2022 01:58 Go to previous messageGo to previous message
bigmountain is currently offline  bigmountain
Messages: 63
Registered: April 2006

Is there a deb version available of the beta?

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