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Home » GFI User Forums » Kerio Connect » WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151677 is a reply to message #151629] Fri, 20 May 2022 08:42 Go to previous messageGo to next message
ASN_IT is currently offline  ASN_IT
Messages: 4
Registered: April 2022
Hi Robert

I tested and work fine

It's not just the calendar and notifications that work. But for this last problem I solved by reinstalling windows apps from powershell

AIO repair tool Is a secure software?
My firewall detects attempts to connect to IPs considered malicious once this software is installed.
What do you think?
Thanks
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151719 is a reply to message #151677] Wed, 25 May 2022 15:47 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 30
Registered: November 2019
Same issue here, only AD account are affected. Didn't tested registry fix, until now I have used rolling update/rolling install of Windows.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151730 is a reply to message #151668] Thu, 26 May 2022 11:43 Go to previous messageGo to next message
akasol is currently offline  akasol
Messages: 4
Registered: August 2009
I confirm... the search bar is still broken! I have no solution for that and as usual there ist still NO Mad answer from the support.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151779 is a reply to message #151658] Tue, 31 May 2022 13:36 Go to previous messageGo to next message
Mr.Markus is currently offline  Mr.Markus
Messages: 2
Registered: May 2022
You made my day! After hours of searching and trying this solutions solves the problem.

Thank you so much!

Hope that GFI will fix this asap.

Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151782 is a reply to message #151677] Tue, 31 May 2022 14:36 Go to previous messageGo to next message
Robert is currently offline  Robert
Messages: 2
Registered: May 2022
I have been using this tool for over 10 years and have never had any issues. I am just very careful with it on any machine I do not want permanent damage done to. To find out if this tool worked or not for this issue, I took one of the affected units that we traded out and it wouldn't have mattered if it destroyed the OS anyway. The user we traded with ended up having the same issue on their new workstation too! The only side effect of resetting all of the registry permissions to factory default is that it will also reset any default apps as well. If you have another browser other than Edge, resetting will make Edge the default. The same thing goes for Adobe. Edge will be the default for pdfs after the reset.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151785 is a reply to message #151782] Tue, 31 May 2022 22:08 Go to previous messageGo to next message
brauner is currently offline  brauner
Messages: 106
Registered: February 2010
windows repair aio didn;t repair my win 11 pro pc.

any sugestions?
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151787 is a reply to message #151534] Wed, 01 June 2022 00:03 Go to previous messageGo to next message
kingswaygroup is currently offline  kingswaygroup
Messages: 62
Registered: June 2008
My experience with this issue goes back a couple of months now, likely before we went to 9.4.1 and I too have been using the Tweaking.com tool selectively to repair the issue. Now in my situation most of our customers are smaller and have only workgroup setups although it did happen to one customer on one machine with a domain user but only one user. I have not tracked down when this problem occurs but Kerio is already on the current version before the problem starts up. I have used the portable version of Tweaking.com (I will purchase this product shortly as it has been helpful) and I have not had to use safe mode for what I am doing - mostly as I am doing this all at night from home remotely. I backup the registry, create a system restore, then I select Preset:common repairs and clear all the check marks and only set Reset Registry Permissions and Start Repairs. Clicking on the date or on the start button seemingly shows the problem being resolved in the first few moments of the repair but I let it complete and then restart the system. All is working.
I would like to understand more about what is happening and help out but at the moment this is what I have.

ONE IMPORTANT NOTE: I have always made a copy of the hosts file in c:\windows\system32\drivers\etc as I have seen this cleared out by the process. Also make note of any mapped drives just in case.

David


David Green

[Updated on: Wed, 01 June 2022 00:05]

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Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151812 is a reply to message #151787] Thu, 02 June 2022 15:34 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 30
Registered: November 2019
Tested today - after registry rights fix in Tweaking.com tool the search was unusable. A have reinstalled all store apps using powershell script and search started to work. But I still had issue with svchost (wsapp-x) using 100% CPU. I killed it, but I don't think it will be solved after next reboot.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151824 is a reply to message #151534] Fri, 03 June 2022 17:27 Go to previous messageGo to next message
RGoerg is currently offline  RGoerg
Messages: 4
Registered: October 2008
Hi!

Here the same; more and more users having this problem. We can fix the startmenu issue by setting proper permissions in regedit, but the search is still broken. All affected users have AD domain accounts. Recreating user profiles is really painful Mad
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151834 is a reply to message #151824] Mon, 06 June 2022 12:51 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 30
Registered: November 2019
You don't need to recreate profiles you can run rolling update/rolling install on their computers.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151839 is a reply to message #151534] Tue, 07 June 2022 09:37 Go to previous messageGo to next message
Pitrygo is currently offline  Pitrygo
Messages: 2
Registered: June 2022
Start menu + search not working

So far the only procedure that works for me :

1. I set the user via netplwiz as administrator + restart
2. I log the user in and run the Tweaking.com tool + restart
3.Login the user - Start is already working, search is not yet
4.I run Powershel as admin and use these 3 commands in sequence :
First Script:
PowerShell -ExecutionPolicy Unrestricted
Second Script:
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Third Script:
$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
5. I downgrade user profile to „user" rights (netplwiz) and finally restart.
6. User logs in and everything is OK

This is the only successful procedure so far.
Unfortunately, no other approach worked for me. I have tried running Tweaking in the user profile as admin, or I have run Tweaking in my admin profile -
unfortunately this did not work and the start menu did not correct the affected user.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151850 is a reply to message #151839] Wed, 08 June 2022 13:12 Go to previous messageGo to next message
beny66ka is currently offline  beny66ka
Messages: 6
Registered: October 2020
From April to today, I have over 30 affected PCs.
Today another 4 pieces. Sad
I am desperate, neither Kerio nor Microsoft have made any comments.

Thank you very much, "Pitrygo" and "Robert". I used the solution published by "Pitrygo" here today on 2 pieces of PCs and it works !!!
So far, I have solved the situation by downloading the entire ISO installation of Windows and performing a complete reinstallation of the system.
I ran the reinstall directly from Windows, so everything was preserved, but the whole process takes about 2 hours.

Does anyone know how to open a ticket by Kerio and Microsoft with this problem?
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151851 is a reply to message #151850] Wed, 08 June 2022 13:33 Go to previous messageGo to next message
mzaidi is currently offline  mzaidi
Messages: 84
Registered: April 2021
You can contact the Kerio Connect support by creating a ticket at https://support.kerioconnect.gfi.com/
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151859 is a reply to message #151850] Thu, 09 June 2022 10:02 Go to previous messageGo to next message
beny66ka is currently offline  beny66ka
Messages: 6
Registered: October 2020
I forgot to write that not all PCs are part of AD. They are only in the workgroup.
Re: WINDOWS PROFILE DAMAGED AFTER INSTALLATION AND SYNCHRONIZATION MAIL BOX [message #151862 is a reply to message #151859] Thu, 09 June 2022 11:23 Go to previous messageGo to previous message
beny66ka is currently offline  beny66ka
Messages: 6
Registered: October 2020
I have opened the ticket #3648109
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