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Home » GFI User Forums » Kerio Connect » KC 9.4 Successes and Failures?
KC 9.4 Successes and Failures? [message #150854] Fri, 14 January 2022 18:52 Go to next message
hello is currently offline  hello
Messages: 57
Registered: March 2008
For those brave enough to install this update on day one...can we use this as a place to share what (if any) issues you may be experiencing? If things are running perfectly that's also great to hear about.

Our clients are running KC 9.3.1 on MacMini Servers - MacOS 10.15 (Catalina). We have yet to take the plunge.
Re: KC 9.4 Successes and Failures? [message #150862 is a reply to message #150854] Sat, 15 January 2022 15:06 Go to previous messageGo to next message
anarvey is currently offline  anarvey
Messages: 72
Registered: May 2007
I am using it on 1 Monterey intel Mac mini server and clients with Big Sur and Monterey. So far so good.
Re: KC 9.4 Successes and Failures? [message #150863 is a reply to message #150854] Sat, 15 January 2022 16:56 Go to previous messageGo to next message
aldo_cella is currently offline  aldo_cella
Messages: 1
Registered: January 2022
2fa seems to work fine in webmail but we are having issues with AppleMail clients on the Mac not accepting the app password. so far I have not found a solution to making it work. all that was done was turn on 2fa for domain, activate it for user, test user to be sure it works with webmail (and it does), then generate app password and go into AppleMail and replace the existing password. it then says verifying and gets nowhere. tried for several clients so far all with the same symptoms. still trying to determine why.
Re: KC 9.4 Successes and Failures? [message #150864 is a reply to message #150862] Sat, 15 January 2022 17:33 Go to previous messageGo to next message
hello is currently offline  hello
Messages: 57
Registered: March 2008
Thank you!

Anyone testing 2FA with app passwords?

[Updated on: Sat, 15 January 2022 17:36]

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Re: KC 9.4 Successes and Failures? [message #150874 is a reply to message #150864] Mon, 17 January 2022 10:51 Go to previous messageGo to next message
PPG is currently offline  PPG
Messages: 182
Registered: February 2010
I am experiencing big issues with the KOFF sync to Outlook as well as sync to phones (Android, iPhone) after upgrading tot KC9.4
These issues did not occur before the upgrade!

*** Resolved, external DNS issues... ***

[Updated on: Mon, 17 January 2022 13:33]

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Re: KC 9.4 Successes and Failures? [message #150883 is a reply to message #150854] Mon, 17 January 2022 16:57 Go to previous messageGo to next message
mayall is currently offline  mayall
Messages: 97
Registered: October 2006
We installed it on the day or release and have seen no issues at all.

I did notice that a number of mailboxes were shown to be corrupt and were automatically rebuilt.

Will Mayall
Re: KC 9.4 Successes and Failures? [message #150884 is a reply to message #150874] Mon, 17 January 2022 17:13 Go to previous messageGo to next message
BMAdmin is currently offline  BMAdmin
Messages: 21
Registered: July 2013
Location: UK
Well this 9.4 has fixed the outlook calendar teams meeting issue that we've all had so I'm happy and the amount of support calls should drastically drop.
I have a dialog box hang bug when creating a new user but I've also just updated our SSL cert for the server so will do a restart later tonight and see if it clears.
Quick test on the 2FA and it works as advertised on the webmail, I'll check other platforms later but I'm not in a hurry to roll that out.
Re: KC 9.4 Successes and Failures? [message #150887 is a reply to message #150884] Tue, 18 January 2022 00:06 Go to previous messageGo to next message
hello is currently offline  hello
Messages: 57
Registered: March 2008
Thanks all for the updates. I'm going to test the generic "calendar" issue when upgrading a Mac system to BS or Monterey where all the subscribed calendars no longer show names just "calendar" for everyone.
Re: KC 9.4 Successes and Failures? [message #150916 is a reply to message #150854] Fri, 21 January 2022 20:55 Go to previous messageGo to next message
dm-asm is currently offline  dm-asm
Messages: 3
Registered: August 2020
Unfortunately, the links from team invitations only work in the Kerio webmailer. In the iPhone calendar and also in the Google calendar, on the other hand, there is again only plain text, no link. This is really annoying. Can you confirm this?
Re: KC 9.4 Successes and Failures? [message #150922 is a reply to message #150887] Sat, 22 January 2022 16:41 Go to previous messageGo to next message
ikheetleon is currently offline  ikheetleon
Messages: 31
Registered: January 2008
I like the let's Encrypt feature, but it seems that the "autodiscover.domain.tld" subject alternative name is not added automatically. So for all domains (where you want autodiscover to work properly) you have to create another certificate. Creating multiple certificates is not an issue, but it seems like a manual action which could have been prevented.
Re: KC 9.4 Successes and Failures? [message #150929 is a reply to message #150922] Mon, 24 January 2022 08:06 Go to previous messageGo to next message
asieber is currently offline  asieber
Messages: 48
Registered: November 2006
Location: Villingen-Schwenningen, G...
After updating to version 9.4 on a Debian 9 system, we have massive problems with the message index recovery. The complete system is absolute slow due to permanent recovery process. Webmail sessions expire after a few minutes. E-mails are delayed in Outlook.
With 9.3.1p1 there was no problem.

error.log:
[24/Jan/2022 07:52:44] mail_envelope.cpp: Cannot parse envelope file /media/kerio/mailserver/store/queue/34/61ee46c9-0000001d.env : Empty envelope file
[24/Jan/2022 07:52:44] MessageFolder.cpp: Bad UIDNEXT detected in folder ~iuser<_at_>domain.de/INBOX -> 00007d93. Going to find the maximum used UID in the folder ...
[24/Jan/2022 07:52:44] MessageFolder.cpp: The maximum UID found in folder ~iuser<_at_>domain.de/INBOX -> 00007d93. Going to check it's successor 00007d94 ...
[24/Jan/2022 07:52:44] MessageFolder.cpp: The UIDNEXT in folder ~iuser<_at_>domain.de/INBOX has been repaired -> 00007d94.
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 0000007e.eml
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 0000023d.eml
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 0000023f.eml
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 00000246.eml
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 00000247.eml
[24/Jan/2022 07:52:45] FolderIndexTraitsImpl.cpp: Index error in folder ~iuser<_at_>domain.de/Calendar: Cannot parse calendar message file 00000249.eml

warning.log:
[24/Jan/2022 07:57:51] Message index in folder ~duser<_at_>domain.de/INBOX is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:57:51] Message index in folder ~duser<_at_>domain.de/INBOX successfully recovered (5 items changed).
[24/Jan/2022 07:58:00] Message index in folder ~muser<_at_>domain.de/INBOX is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:58:00] Message index in folder ~muser<_at_>domain.de/INBOX successfully recovered (2 items changed).
[24/Jan/2022 07:58:00] Message index in folder ~cuser<_at_>domain.de/Deleted Items is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:58:00] Message index in folder ~cuser<_at_>domain.de/Deleted Items successfully recovered (2 items changed).
[24/Jan/2022 07:58:00] Message index in folder ~cuser<_at_>domain.de/Sent Items is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:58:00] Message index in folder ~cuser<_at_>domain.de/Sent Items successfully recovered (6 items changed).
[24/Jan/2022 07:58:14] Message index in folder ~auser<_at_>domain.de/Deleted Items is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:58:14] Message index in folder ~auser<_at_>domain.de/Deleted Items successfully recovered (2 items changed).
[24/Jan/2022 07:58:17] Message index in folder ~tuser<_at_>domain.de/INBOX is corrupted. Recovering index with redo log from indexlog.fld.
[24/Jan/2022 07:58:17] Message index in folder ~tuser<_at_>domain.de/INBOX successfully recovered (1 items changed).

regards,
Andreas
Re: KC 9.4 Successes and Failures? [message #150930 is a reply to message #150916] Mon, 24 January 2022 11:10 Go to previous messageGo to next message
praxxzz is currently offline  praxxzz
Messages: 5
Registered: January 2018
dm-asm wrote on Fri, 21 January 2022 20:55
Unfortunately, the links from team invitations only work in the Kerio webmailer. In the iPhone calendar and also in the Google calendar, on the other hand, there is again only plain text, no link. This is really annoying. Can you confirm this?
We have a similar issue. When some accpets the invitation the links are gone. Support said it is a Microsoft Bug but we tried with Icewarp and MDaemon and it worked justed fine.
Re: KC 9.4 Successes and Failures? [message #150936 is a reply to message #150930] Mon, 24 January 2022 13:54 Go to previous messageGo to next message
asieber is currently offline  asieber
Messages: 48
Registered: November 2006
Location: Villingen-Schwenningen, G...
Kerio Connect running on Debian
Distributor ID: Debian
Description: Debian GNU/Linux 9.11 (stretch)
Release: 9.11

Application crashes at least once every hour

Jan 24 13:46:51 kerio-debian systemd[1]: kerio-connect.service: PID file /var/run/kms.pid not readable (yet?) after start: No such file or directory
Jan 24 13:46:53 kerio-debian systemd[1]: Started Kerio Connect.
Jan 24 13:46:54 kerio-debian kernel: [2947777.199900] mailserver[26264]: segfault at 0 ip 00007f02f6973676 sp 00007f02c65e67a8 error 4 in libc-2.24.so[7f02f68f3000+195000]
Jan 24 13:46:54 kerio-debian systemd[1]: kerio-connect.service: Main process exited, code=killed, status=11/SEGV
Jan 24 13:46:55 kerio-debian systemd[1]: kerio-connect.service: Unit entered failed state.
Jan 24 13:46:55 kerio-debian systemd[1]: kerio-connect.service: Failed with result 'signal'.
Jan 24 13:46:55 kerio-debian systemd[1]: kerio-connect.service: Service hold-off time over, scheduling restart.
Jan 24 13:46:55 kerio-debian systemd[1]: Stopped Kerio Connect.
Jan 24 13:46:55 kerio-debian systemd[1]: Starting Kerio Connect...
Jan 24 13:46:55 kerio-debian systemd[1]: kerio-connect.service: PID file /var/run/kms.pid not readable (yet?) after start: No such file or directory
Jan 24 13:46:57 kerio-debian systemd[1]: Started Kerio Connect.
Jan 24 13:46:57 kerio-debian kernel: [2947780.535006] mailserver[26507]: segfault at 0 ip 00007f6f74cd1676 sp 00007f6f64a537a8 error 4 in libc-2.24.so[7f6f74c51000+195000]
Jan 24 13:46:57 kerio-debian systemd[1]: kerio-connect.service: Main process exited, code=killed, status=11/SEGV
Re: KC 9.4 Successes and Failures? [message #150937 is a reply to message #150936] Mon, 24 January 2022 14:38 Go to previous messageGo to next message
boisbleu is currently offline  boisbleu
Messages: 62
Registered: May 2015
I think it's time to upgrade your debian. Wink

In the meantime rename the /var/run/kms.pid ( mv /var/run/kms.pid /var/run/kms.old ) and restart the service ( service kerio-connect restart ).

[Updated on: Mon, 24 January 2022 15:57]

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Re: KC 9.4 Successes and Failures? [message #150944 is a reply to message #150937] Tue, 25 January 2022 07:51 Go to previous messageGo to previous message
asieber is currently offline  asieber
Messages: 48
Registered: November 2006
Location: Villingen-Schwenningen, G...
We are in contact with the GFI support.
What about Debian 11. Not officially supported by GFI. The crash also occurs on Ubuntu 20.04.03 LTS.
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