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Home » GFI User Forums » Kerio Connect » Unable to install KOFF
Unable to install KOFF [message #150553] Fri, 19 November 2021 16:21 Go to next message
beachmat is currently offline  beachmat
Messages: 82
Registered: November 2010
I did a fresh install of Windows 2019 and Office 2019 the other day, but was unable to install KOFF. There is an error before it finishes:

Error 1722. There is a problem with this Windows Installer Package. Action FindKOFFServices, Location: C:\WINDOWS\Installer\MSIDDCD.tmp, command

There are a couple of articles in the knowledgebase about it, but none of the recommendations help. Wondering if anyone can suggest anything?

Thanks
Re: Unable to install KOFF [message #150557 is a reply to message #150553] Fri, 19 November 2021 20:28 Go to previous message
beachmat is currently offline  beachmat
Messages: 82
Registered: November 2010
In case it helps anyone, I was able to work round this by downgrading Outlook to 2016, installing KOFF, then upgrading back to 2019.
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