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Home » GFI User Forums » Kerio Connect » Mark external Mails
help-browser.png  Mark external Mails [message #150010] Tue, 13 July 2021 12:36 Go to next message
rdeguenther is currently offline  rdeguenther
Messages: 10
Registered: March 2019
Hi all,

in many companies external mails get marked within the mail itself so that user can easier identify the sender.

Is this possible with Kerio Connect ?

Regards
Ralf
Re: Mark external Mails [message #150017 is a reply to message #150010] Wed, 14 July 2021 09:40 Go to previous messageGo to next message
rdeguenther is currently offline  rdeguenther
Messages: 10
Registered: March 2019
Hi,
I found the option to add something to the subject based on rules. But it seems this only works with Kerio Connect in Outlook and in Webmail.
On Android with Outlook or Gmail I do not see this additional text like [EXT].

Any other ideas ?

Regards
Ralf
Re: Mark external Mails [message #150022 is a reply to message #150017] Wed, 14 July 2021 17:58 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 582
Registered: December 2013
Location: Plattsburgh, NY
I set up and incoming message filter on the server to prepend the subject with [EXTERNAL], and it's visible to all clients:

  • All conditions must be met
  • From does not contain (my domain)
  • sender does not contain (my domain)
  • subject does not contain [EXTERNAL]
The last one prevents replys from endlessly getting a new [EXTERNAL] tacked on
Re: Mark external Mails [message #150026 is a reply to message #150022] Thu, 15 July 2021 12:07 Go to previous messageGo to next message
rdeguenther is currently offline  rdeguenther
Messages: 10
Registered: March 2019
Hi Bud,
yeah, I did the same. But somehow it only works on the webclient (and even here with a least 1/2 second delay) and Kerio Connect for Outlook.
Using Active Sync on mobile phones (Outlook for Android or gmail) does not show the external text.

Do you also have users with mobile access?

Regards
Ralf
Re: Mark external Mails [message #150055 is a reply to message #150026] Thu, 22 July 2021 18:00 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 582
Registered: December 2013
Location: Plattsburgh, NY
We've got mobile users connecting via active sync (BlueMail being our current preferred app), and it shows up for them
Re: Mark external Mails [message #150062 is a reply to message #150026] Fri, 23 July 2021 17:54 Go to previous messageGo to next message
zebby is currently offline  zebby
Messages: 154
Registered: March 2009
rdeguenther wrote on Thu, 15 July 2021 11:07
Hi Bud,
yeah, I did the same. But somehow it only works on the webclient (and even here with a least 1/2 second delay) and Kerio Connect for Outlook.
Using Active Sync on mobile phones (Outlook for Android or gmail) does not show the external text.

Do you also have users with mobile access?

Regards
Ralf

Maybe a silly question, apologies if so, but you are creating the rule on the mail server and not within Outlook or Webclient?



Re: Mark external Mails [message #150070 is a reply to message #150062] Sun, 25 July 2021 20:40 Go to previous messageGo to next message
rdeguenther is currently offline  rdeguenther
Messages: 10
Registered: March 2019
Hi Zebby,
sure, I am using the Kerio Server to add the rule. Wondering why it does not show on mobile.
Regards
Ralf
Re: Mark external Mails [message #150076 is a reply to message #150070] Tue, 27 July 2021 01:28 Go to previous message
zebby is currently offline  zebby
Messages: 154
Registered: March 2009
Hi Ralph,
I can't understand why it isn't working for you. We have the same rule set and it works, our mobile users are just using the native apps on a mix of Apple & Samsung devices via Active Sync.
Can you post a screen grab of the rule?
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