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Home » GFI User Forums » Kerio Connect » "Can't read calendar" error
"Can't read calendar" error [message #149592] Mon, 12 April 2021 15:40 Go to next message
Michal D. is currently offline  Michal D.
Messages: 36
Registered: November 2019
Hi, after latest update of our MS365 Outlook we have error "Can't read calendar" after every start of Outlook. Also users' calendar is not synced.
We are running version 9.3.1 (5365) on Windows server.
Re: "Can't read calendar" error [message #149595 is a reply to message #149592] Mon, 12 April 2021 19:29 Go to previous messageGo to next message
brandonh75 is currently offline  brandonh75
Messages: 67
Registered: June 2011
Location: Burnsville, MN
We are getting this too. As a temporary fix, we have found that disabling the Calendar on the To-Do Bar takes care of the error. The normal calendars still seem to be working.
Re: "Can't read calendar" error [message #149597 is a reply to message #149595] Tue, 13 April 2021 11:46 Go to previous messageGo to next message
moritz.m is currently offline  moritz.m
Messages: 1
Registered: April 2021
Hi, we also have that problem but some versions behind.
What version have you right now?

Thanks!
Re: "Can't read calendar" error [message #149602 is a reply to message #149597] Wed, 14 April 2021 06:51 Go to previous messageGo to next message
Michal D. is currently offline  Michal D.
Messages: 36
Registered: November 2019
My Outlook version is 2103 (build 13901.20336, Click & run).
Re: "Can't read calendar" error [message #149605 is a reply to message #149602] Wed, 14 April 2021 18:50 Go to previous messageGo to next message
brandonh75 is currently offline  brandonh75
Messages: 67
Registered: June 2011
Location: Burnsville, MN
I got an update today and now on version 2103 (Build 13901.20400 Click-to-Run), still getting that error.
Re: "Can't read calendar" error [message #149621 is a reply to message #149605] Fri, 16 April 2021 18:14 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
For me (recent adopter of O365), disabling the calendar in the to-do bar kinds fixes the error. Sometimes, when going to the calendar, the error would com up again, but then the calendar would load. I've found that I can enable the preview on the to-do bar, and if I just clear the error and wait a while, it seems to populate OK. I turned on KOC logging in the debug log (boy, is THAT chatty) and looked for activity when my OutLook starts up. Nothing there that looks like an error, and nothing in the error log either.
Re: "Can't read calendar" error [message #149636 is a reply to message #149621] Tue, 20 April 2021 15:18 Go to previous messageGo to next message
Bud Durland is currently offline  Bud Durland
Messages: 586
Registered: December 2013
Location: Plattsburgh, NY
We are running Connect 9.3.1 (5365). I downloaded the installer for the KOFF component of 9.3.1 patch 1 (5492) and installed. Rebooted the computer and the error seems to have gone away.
Re: "Can't read calendar" error [message #149637 is a reply to message #149636] Tue, 20 April 2021 19:31 Go to previous message
brandonh75 is currently offline  brandonh75
Messages: 67
Registered: June 2011
Location: Burnsville, MN
Reinstalling KOFF got rid of the error for me.
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