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KB5000802 Removal [message #149504]

Thu, 18 March 2021 14:27

smalik@sturdyonline.com is currently offline

smalik@sturdyonline.com
Messages: 1
Registered: July 2020

Just wondering if anyway found a way to automate the removal of the KB5000802 patch that is causing printer issues for windows 10? It doesn't show up in languard remediation uninstall updates section and you cant us wusa cmd to silently remove the patch. Just seeing if anyone found a way to use languard to remove it.

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Re: KB5000802 Removal [message #149558 is a reply to message #149504]

Wed, 31 March 2021 20:08

bradley.smith
Messages: 31
Registered: February 2021

GFI LanGuard does support KB5000802 but I understand you're looking for ways to remove it. I can see that this update is supported by GFI LanGuard in ourReports.

I could not find any information online that says you couldn't utilize wusa to uninstall via command line.

wusa /uninstall /kb:5000802 /quiet /norestart

That command line should remove the patch in question. Note, that the computer does need to reboot for the uninstall to take place. Instead of /norestart you could utilize either /promptrestart or /forcerestart. /promptrestart will have the end user choose if they want to reboot and /forcerestart forces the computer to restart.

GFI Customer Support Edge Team

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