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Home » GFI User Forums » Kerio Connect » error antivirus
error antivirus [message #148998] Sun, 08 November 2020 19:19 Go to next message
npaul62 is currently offline  npaul62
Messages: 2
Registered: November 2020
hi,

I am a probem since update kerio connect to 9.3.0 p1.
In the log error : AntivirusModule.cpp: Antivirus Server error(0): Cannot find update location: SSL certificate problem: self signed certificate in certificate chain. Download failed.

and the base antitirus not find new update.

the serveur is a Centos 7, no proxy and DNS OK.
If someone has an good idea ???

Thx
Nico
Re: error antivirus [message #148999 is a reply to message #148998] Mon, 09 November 2020 16:27 Go to previous messageGo to next message
ChrisE is currently offline  ChrisE
Messages: 4
Registered: November 2020
We have the same issue here... Also on CentOS 7 & 8.
Letsencrypt & sectigo certs are not working so I think its a bug only for CentOS...
Re: error antivirus [message #149003 is a reply to message #148999] Tue, 10 November 2020 17:15 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
We are investigating an issue that affects Certificate validation on 9.3.0p1 which comes with an updated OpenSSL library 1.1.1e. This effects RHEL and CentOS

For now, the workaround is to run this command from the shell

mv /etc/pki/tls/certs/ca-bundle.trust.crt /etc/pki/tls/certs/ca-bundle.trust.crt.bak


Ian Bugeja
GFI Software
Re: error antivirus [message #149005 is a reply to message #149003] Tue, 10 November 2020 17:35 Go to previous message
ChrisE is currently offline  ChrisE
Messages: 4
Registered: November 2020
Hi Ian,

Thanks for the workaround!
The antivirus and MyKerio services are working again (:

We will check the upcoming patche notes if its permanently fixed.

Kind regards,

ChrisE - vBoxx

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