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[Feture request] Add support for new MS365 add-ins [message #148990]

Thu, 05 November 2020 09:59

michal.hebeda@zebra.cz is currently offline

michal.hebeda@zebra.cz
Messages: 2
Registered: November 2020
Location: Pilsen, CZ

Microsoft has changed the way how add-ins work, the new model is described on MS website as a KB called" Outlook add-ins overview".
My customer wanted to add an admin called HERA (Hotel email reservation assistant) and it is not possible in KOFF profile only in native Exchange profile.
This new way is not compatible with Kerio KOFF nor Webmail, for some customers it is a deal breaker. Based on the investigation the new add-in uses MS Exchange API and expects a response from the server.

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Re: [Feture request] Add support for new MS365 add-ins [message #148994 is a reply to message #148990]

Fri, 06 November 2020 10:58

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

Kerio KOFF is a MAPI data provider that utilizes MAPI. This particular type of add-in is only supported on Microsoft Windows which is not possible using the new Office add-in platform. Most of the add-ins supported in the new Office add-ins platform are to offer added values to email and content not replace the data or act as a data provider.

There are still thousands of add-ins that rely on the COM / VSTO add-in method that we use in our technology so we do not believe that Microsoft is terminating this in favor of the new method any time soon.

Ian Bugeja
GFI Software

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Re: [Feture request] Add support for new MS365 add-ins [message #149028 is a reply to message #148994]

Fri, 13 November 2020 16:33

michal.hebeda@zebra.cz
Messages: 2
Registered: November 2020
Location: Pilsen, CZ

Hello Ian,
maybe I have expressed the feature request not in a clear way. The purpose of the feature request is not to rework KOFF to the new add-in model, I fully agree, that COM add ins will still be supported in a near future by Microsoft.
The request was initiated to make KOFF profile compatible with new 3rd party add ins to allow our customer to benefit from these new add ins. Currently they have to decide if to stay with us on Connect and not to use new add in, or (what is bad) to migrate to Microsoft email solution and use new add ins. It may result that we will loose some customers.
Best
Michal

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