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Home » GFI User Forums » Kerio Connect » Kerio Connect 9.3.0 released (Kerio Connect 9.3.0 has been released on 23-Sep-2020)
Re: Kerio Connect 9.3.0 released [message #148888 is a reply to message #148797] Wed, 21 October 2020 08:40 Go to previous messageGo to next message
itn-nieuwdorp is currently offline  itn-nieuwdorp
Messages: 14
Registered: December 2014
Location: Nieuwdorp - The Netherlan...
If i use the KC client, what cache do i need to clear? where and how?
Re: Kerio Connect 9.3.0 released [message #148891 is a reply to message #148797] Wed, 21 October 2020 14:50 Go to previous messageGo to next message
trenkner
Messages: 8
Registered: August 2019
Location: Bremen
ian.bugeja wrote on Fri, 02 October 2020 13:41
We have identified the webmail crash issue that is occurring.
A hotfix is available below.
I applied the hotfix and still running into crashes.
Did I miss something or did I do something wrong?

Product name: Kerio Connect
Version: 9.3.0.5257
Module: Kerio Connect Client
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) KerioConnect/9.3.0 Chrome/51.0.2704.106 Electron/1.2.7 Safari/537.36
Platform: Win32
ServerOs: Ubuntu 18.04, x86_64
Language: de
Resolution: 1920x1200
Zoom: unknown
DetectedBrowser: Chrome 51
ErrorMessage: TypeError: Cannot read property 'nestingLevel' of undefined
Url: /web/webmail/webmail2.js
Line: 76339
ActiveDialogId: unknown
NavigationItemId: calendar
WindowSize: 1920x1117
RunTime: 4909
DeveloperToolActive: Yes
BrowserSpeed: unknown
PreviousWidgetId: contacts
CallStack: TypeError: Cannot read property 'nestingLevel' of undefined
    at constructor.isInInbox (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:76339:17)
    at constructor._onChanges (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:76351:30)
    at constructor.fireChangesEvent (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:56436:46)
    at constructor.processChanges (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:56254:14)
    at Object.callback (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/lib/ext4/ext.min.js:4326:19)
    at constructor.i.success (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:12325:17)
    at Object._callCustomCallback (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:12268:15)
    at Object._requestCallback (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/webmail2.js:12031:19)
    at Object.callback (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/lib/ext4/ext.min.js:4326:19)
    at constructor.onComplete (file://C:/Users/USERNAME/AppData/Local/KerioConnect/app-9.3.0.15951/resources/app.asar/web/webmail/lib/ext4/ext.min.js:16158:13)
Custom data:{"reportsCount":1,"isDesktop":true,"appVersion":"9.3.0.15951","isMultiServer":false,"mailsPerPage":50,"emailPreviewPlace":"right","folderCount":63,"contactCount":1109,"firstWeekDay":1,"calendarViewType":"monthView","dateFormat":"de","timeFormat":"de"}
Re: Kerio Connect 9.3.0 released [message #148893 is a reply to message #148891] Wed, 21 October 2020 15:45 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Make sure you refresh the browser cache. The javascript file would be cached by your browser.

Ian Bugeja
GFI Software
Re: Kerio Connect 9.3.0 released [message #148895 is a reply to message #148888] Wed, 21 October 2020 17:34 Go to previous messageGo to next message
nibs is currently offline  nibs
Messages: 86
Registered: November 2007

I'm running the KC client on macOS 10.15.7 and found the cache for it at:

/Users/useraccount/Library/Application Support/Kerio Connect/

I quit the app, moved everything out of the Cache folder there & when I restarted the KC client I am now getting emails delivered into the Inbox automatically again
Re: Kerio Connect 9.3.0 released [message #148900 is a reply to message #148893] Thu, 22 October 2020 08:02 Go to previous messageGo to next message
trenkner
Messages: 8
Registered: August 2019
Location: Bremen
ian.bugeja wrote on Wed, 21 October 2020 15:45
Make sure you refresh the browser cache. The javascript file would be cached by your browser.
How to refresh the Cache in the Kerio Connect Client?
Re: Kerio Connect 9.3.0 released [message #148904 is a reply to message #148900] Thu, 22 October 2020 10:52 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Unfortunately, the patch provided is only available for server web mail. The client uses the same file but is compressed and is also installed in each workstation. We will be releasing a new Connect Client with this fix soon.

Ian Bugeja
GFI Software
Re: Kerio Connect 9.3.0 released [message #148909 is a reply to message #148904] Thu, 22 October 2020 15:20 Go to previous messageGo to next message
nibs is currently offline  nibs
Messages: 86
Registered: November 2007

Yeah the Inbox of my Kerio Client is not automatically updating again.

Looking forward to the update - any ETA Ian?
Re: Kerio Connect 9.3.0 released [message #148913 is a reply to message #148909] Thu, 22 October 2020 19:05 Go to previous messageGo to next message
chrwei is currently offline  chrwei
Messages: 186
Registered: October 2009
Client doesn't have a cache, and does not pull the patched files from the server, no matter level 1 support says.

2 weeks is plenty of time to release a patched Client installer, the server doesn't have to be updated for this.

For LetEncrypt, I use it on an nginx reverse proxy in front of kerio so that auto renewal actually works in an automated way. All Kerio needs to do is have to support serving files from a ".well-known" folder. I really don't understand why they won't.
Re: Kerio Connect 9.3.0 released [message #148919 is a reply to message #148716] Sat, 24 October 2020 22:56 Go to previous messageGo to next message
tyronep is currently offline  tyronep
Messages: 3
Registered: November 2014
We are experiencing the continuous crash issue, and nothing shows in debug?


Oct 24 22:49:02 webmail systemd[1]: Started Kerio Connect.
Oct 24 22:50:36 webmail kernel: [ 8823.571087] mailserver[14447]: segfault at 4f ip 00007fe8ea10d3e1 sp 00007fe8a6dc4e90 error 4 in libcrypto-kt.so.1.1[7fe8e9fa8000+2a3000]
Oct 24 22:50:36 webmail systemd[1]: kerio-connect.service: Main process exited, code=killed, status=11/SEGV
Oct 24 22:50:37 webmail systemd[1]: kerio-connect.service: Failed with result 'signal'.
Oct 24 22:50:37 webmail systemd[1]: kerio-connect.service: Service hold-off time over, scheduling restart.
Oct 24 22:50:37 webmail systemd[1]: kerio-connect.service: Scheduled restart job, restart counter is at 26.
Oct 24 22:50:37 webmail systemd[1]: Stopped Kerio Connect.
Oct 24 22:50:37 webmail systemd[1]: Starting Kerio Connect...
Oct 24 22:50:37 webmail systemd[1]: kerio-connect.service: Can't open PID file /var/run/kms.pid (yet?) after start: No such file or directory
Oct 24 22:51:10 webmail systemd[1]: Started Kerio Connect.
Oct 24 22:55:01 webmail CRON[14811]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
Oct 24 22:55:16 webmail systemd-resolved[504]: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP.
Oct 24 22:55:19 webmail kernel: [ 9106.207732] mailserver[14815]: segfault at b8 ip 00007f8cf0baca36 sp 00007f8cae034000 error 4 in libcrypto-kt.so.1.1[7f8cf0a51000+2a3000]
Oct 24 22:55:19 webmail systemd[1]: kerio-connect.service: Main process exited, code=killed, status=11/SEGV
Oct 24 22:55:19 webmail systemd[1]: kerio-connect.service: Failed with result 'signal'.
Oct 24 22:55:20 webmail systemd[1]: kerio-connect.service: Service hold-off time over, scheduling restart.
Oct 24 22:55:20 webmail systemd[1]: kerio-connect.service: Scheduled restart job, restart counter is at 27.
Oct 24 22:55:20 webmail systemd[1]: Stopped Kerio Connect.
Oct 24 22:55:20 webmail systemd[1]: Starting Kerio Connect...
Oct 24 22:55:20 webmail systemd[1]: kerio-connect.service: Can't open PID file /var/run/kms.pid (yet?) after start: No such file or directory


Stops and restarts every 5 minutes or so?

Any ideas?
Re: Kerio Connect 9.3.0 released [message #148928 is a reply to message #148919] Mon, 26 October 2020 19:48 Go to previous messageGo to next message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
Kerio Connect 9.3.0 p1 has been released

Release notes

Kerio Connect 9.3.0p1

Fixes

- All-day Calendar event displayed on the previous day in some timezones
- mailserver process crashes due to DKIM CheckSignaure (libdkimpp/libcrypto-kt.1.1)
- On iOS via ActiveSync error is returned ParseCalendarContent: Unknown method: 6
- Webmail crash with NestingLevel error


Ian Bugeja
GFI Software
Re: Kerio Connect 9.3.0 released [message #148934 is a reply to message #148928] Tue, 27 October 2020 14:51 Go to previous messageGo to next message
hkreso is currently offline  hkreso
Messages: 1
Registered: March 2016
Hi all,
tryed someone this patch? It's working? I have one server with problem, must downgraded to 9.2.10 version (running on Win 2019 std)

Re: Kerio Connect 9.3.0 released [message #149038 is a reply to message #148934] Tue, 17 November 2020 12:23 Go to previous messageGo to next message
nibs is currently offline  nibs
Messages: 86
Registered: November 2007

Did the untrusted certificate issue get resolved for everyone with 9.2.0 patch 1? I'm still getting it on our CentOS server 7.9.2009
Re: Kerio Connect 9.3.0 released [message #149040 is a reply to message #149038] Tue, 17 November 2020 14:04 Go to previous message
ian.bugeja is currently offline  ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta
The untrusted certificate issue is still there in 9.3.0p1.

For now, the workaround is to run this command from the shell

mv /etc/pki/tls/certs/ca-bundle.trust.crt /etc/pki/tls/certs/ca-bundle.trust.crt.bak


We have found a solution and a new version will be coming out soon with a permanent fix.


Ian Bugeja
GFI Software
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