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VPN 2FA not redirecting? [message #148637]

Thu, 03 September 2020 17:14

Sug
Messages: 2
Registered: September 2020

We recently rolled out 2FA and have been seeing consistent issues with users who are not redirecting to the 2FA page. The site would timeout. Sometimes a reboot would resolve the issue. Clearing cookies/cache or switching default browsers do not work. Anyone have similar issue or know or a resolution? Thanks!!

Kerio Control: 9.3.4 build 3795
Kerio Control VPN client: 9.3.3.3634

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Re: VPN 2FA not redirecting? [message #148650 is a reply to message #148637]

Mon, 07 September 2020 16:38

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

What have you specified for the VPN? Is it an internal or external host?

Ian Bugeja
GFI Software

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Re: VPN 2FA not redirecting? [message #148659 is a reply to message #148650]

Tue, 08 September 2020 15:00

Sug
Messages: 2
Registered: September 2020

What have you specified for the VPN?
-What do you mean? Can you be more specific?

These are for external users.

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Re: VPN 2FA not redirecting? [message #148664 is a reply to message #148659]

Wed, 09 September 2020 11:25

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

The settings in these sections

the hostname should be a fully qualified one that works externally

/index.php?t=getfile&id=5162&private=0

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Ian Bugeja
GFI Software

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Re: VPN 2FA not redirecting? [message #148674 is a reply to message #148637]

Sun, 13 September 2020 10:03

Kondi
Messages: 1
Registered: September 2020

We have exactly the same problem.
VPN client after connect try to open URL http:(slash slash)kerio(dot)domain(dot)com:4080 but Google Chrome use HSTS and change protocol to https (https:(slash slash)kerio(dot)domain(dot)com:4080). Website won't display, because kerio SSL is on 4081 port.
Anyone from support can FIX this BUG?

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