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Support / Update [message #148600]

Wed, 26 August 2020 13:08

ffischer is currently offline

ffischer
Messages: 30
Registered: April 2017

Hello,
on GFI Customer Support Site you will be redirected to classichelp.kayako.com

As seen here, shows the Kayako Classi Version 4.93.12 - from Gfi that based on or only renamed as GFI Helpdesk is 4.93.09

When does Updates come?
Did we need to wait until GFI has the hayako Version converted into GFI Helpdesk?

Best regards
Frank

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Re: Support / Update [message #148609 is a reply to message #148600]

Thu, 27 August 2020 10:30

ian.bugeja is currently offline

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

Hi

Yesterday GFI HelpDesk 4.93.12 was released

GFI HelpDesk has a separate release process than Kayako Classic.

Ian Bugeja
GFI Software

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Re: Support / Update [message #148610 is a reply to message #148609]

Thu, 27 August 2020 10:33

ffischer is currently offline

ffischer
Messages: 30
Registered: April 2017

Hi,
perfect.
So i will try to update today.

best regards
Frank

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Re: Support / Update [message #149589 is a reply to message #148610]

Mon, 12 April 2021 11:58

nms is currently offline

nms
Messages: 1
Registered: April 2021

hi
i have an issue about update license key

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Re: Support / Update [message #149610 is a reply to message #149589]

Thu, 15 April 2021 11:03

OliviaParcker is currently offline

OliviaParcker
Messages: 6
Registered: April 2021

So i will try to update today.
Olivia

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