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GFI Archiver v14 - Mailinsights not all active [message #148421]

Mon, 13 July 2020 17:26

tischlerf
Messages: 18
Registered: December 2019

Hi,

some of my Mailinsights are inactive!
It has a grey background an i can not click it...

Is there a solution?

I use Archiver v14.2 and MS SQL Express

Franz

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Re: GFI Archiver v14 - Mailinsights not all active [message #148431 is a reply to message #148421]

Wed, 15 July 2020 12:59

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

Can you also check your permissions and the Roles and Permissions. Make sure you have the correct access.

Some reports are only available to the manager but not system wide unless you have the correct permissions set.

Ian Bugeja
GFI Software

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Re: GFI Archiver v14 - Mailinsights not all active [message #148466 is a reply to message #148431]

Wed, 22 July 2020 11:48

tischlerf
Messages: 18
Registered: December 2019

thank you - i have the Role Administrator but the check for all Mailinsights was not set!

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