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MyKerio Alert Emails off the rails [message #148291]

Tue, 16 June 2020 00:58

Cylosoft
Messages: 22
Registered: March 2013

Is it just me or has everyone been getting MyKerio alerts for the last 24 hours like crazy. Keeps saying clients are disconnected when they aren't.

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Re: MyKerio Alert Emails off the rails [message #148292 is a reply to message #148291]

Tue, 16 June 2020 03:52

SiriusMac
Messages: 98
Registered: April 2010

Cylosoft wrote on Mon, 15 June 2020 15:58

Is it just me or has everyone been getting MyKerio alerts for the last 24 hours like crazy. Keeps saying clients are disconnected when they aren't.

I have been getting false Lost Connection messages repeatedly regarding every single device in my MyKerio account (multiple Control, Connect and Operator) since 13 June (3 days now); about 80 some messages total. The last time I got a "Applicance is now connected" re-connection notice was on 13 June: since then, only false Lost Connection notices. I know the messages are false, because, in part, MyKerio tells me my own Control firewall keeps going down, and as I am behind that firewall, I know it is up.

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