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MS team voice and video on Exinda [message #147982]

Sat, 18 April 2020 16:01

neeraj.chandra@trilogy.co is currently offline

neeraj.chandra@trilogy.co
Messages: 1
Registered: April 2020

Our customers complained recently the voice performance behind Exinda is not good.
We find Exinda seems can't differentiate MS team call properly which they are using.
In live monitoring, it is only treated as Skype application.
However, this is not enough as we need MS team call only to be prioritized.

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Re: MS team voice and video on Exinda [message #147988 is a reply to message #147982]

Mon, 20 April 2020 09:05

ian.bugeja
Messages: 666
Registered: March 2017
Location: Malta

Hi

Thanks for your feedback. In the next release of Exinda Network Orchestrator, we will be updating our application detection/classification functionality with improved detection and also better detection for skype since some traffic is not being detected.

However please note that all VOIP related services from Microsoft use the same underlying technology hence it's technically impossible to distinguish between Skype, Skype for BUsiness and Voice calls on Teams.

Ian Bugeja
GFI Software

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