| Export Tool Error [message #147943] |
Mon, 06 April 2020 04:31  |
jng_correct
Messages: 1
Registered: April 2020
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Hi,
Just wondering if anyone can help us out.
We are currently trying to export emails to PST.
On the GFI server, we run export tools, enter all the criteria, after a few seconds of hitting search, the following error occurs. (see attached)
The only workaround is to reboot the server but we can't do this during production hours.
Alternatively, we tried setting up export tools on another server but the same error comes up.
Regards,
Jono
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| Re: Export Tool Error [message #148320 is a reply to message #147943] |
Thu, 18 June 2020 16:10  |
Lewis-H
Messages: 11
Registered: December 2019
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Execute the following steps on the GFI MailArchiver server to determine if your local DNS is properly working:
Open a Command Prompt console.
Type ping localhost. You should get this result: Reply from::1: time<1ms
Use
[IPV4 address]/MailArchiver or [IPV4 address]/Archiveras the GFI MailArchiver URL instead of localhost/MailArchiver or localhost/Archiver.
Disable the IPV6 option if it is not needed.
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